the machine is new and hardly been used my wife has used this machine before with minor problems but managed to overcome them, this time when she used it the needle has jammed inside, I tried to turn the the machine manually but cant move the needle please could you advise on what to do
Regards Alan and Rose
Still need a solution for this problem
Undo the needle/s at the holder screw in needle arm and gently manouver any fabric out of the way ... enough to access the screw holding the needleplate on.....very gently try to loosen & remove the needle, needleplate and fabric in one bunch.........cut threads a few inches from the jam and try to ease the whole jam away from the needles and looper, you can then sort that mess out later........
During all these processes, Do Not pull or force anything as you may bend something or throw the timing out (if it is not already out)
Once all is clear, replace only the R needle at this stage and very slowly rotate the handwheel towards you and watch the motion carefully to ensure that there are no drastic collisions of loopers and needle.
If all appears well, re-thread and do a sample test.
If things are not so rosy, you may contact me via the "contact us" page at www.bargainbox.com.au and I shall see what can be done for you to reset the timing and clearances.......if you feel up to the challenge.
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