Question about Disney Mix Max Digital Media Player

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Mix Max Frozen

Mix max is frozen. It won't play and it won't turn off. What can we do about this?

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Yes, we did fix the problem and for $19.98 we will tell you how we did it.

Posted on Feb 15, 2008

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My son's mix max plus is frozen, how do we get it to respond? please help us out on Christmas day:(


Merry Christmas!!! Same problem just occurred to us-there is a very small pin hole on the side where the volume is at-stick a pin in the hole to reset the unit:) That should reboot it and it should start up again-ours just did!

Dec 25, 2009 | Disney Mix Max Plus DS19025 Digital Media...

1 Answer

Disney mix max plus mp3 player frozen, how do I fix it


well do you see where the headphones go next is the charger thing if you look closely next to it is a little pin hole press it and it will restart it

Jun 15, 2009 | Disney Mix Max Plus DS19025 Digital Media...

1 Answer

Mix max is not turning on properly


There is a reset button on the bottom of the unit. Use a pin to push it and the system should re-set. This will not erase everything on it, just reset the error.

Apr 05, 2009 | Disney Mix Max Digital Media Player

1 Answer

Mix max screen frozen


Next to the USB terminal at the bottom is the reset button. You need a pin or very thin object to poke in the tiny hole. This may erase everything on it but is worth a try. There is a 50% chance that this will fix it. If not then it needs to be sent back to the manufacturer for diagnosis.

Nov 28, 2008 | Disney Mix Max Digital Media Player

1 Answer

Help Me!


Try pressing the reset button next to the USB connector on the bottom of the player with a thumb tack or paper clip.

Jun 17, 2008 | Disney Mix Max Digital Media Player

2 Answers

Mix Max


Try pressing the reset button on the bottom of the player with a tack or paper clip. If you have a SD card try removing it and then reset the player.

May 31, 2008 | Disney Mix Max Digital Media Player

3 Answers

How do you put movies dvds and videos on your mix max mp3 player?


I think I've covered this one before... not sure though so here we go...
First of all DVD's are copyrighted and digitally encoded so that they can't be copied to your computer or other devices. Windows Media Player can't rip them because of this encoding. Not only that if you were somehow able to copy it to the player the Mix Max can't play DVD formatted videos, it can only play WMV (Windows Media Video) formatted videos that are properly "encoded" for play on the Mix Max.
Check out the link below for how to properly encode your videos for play on the Mix Max.
http://digiblue.com/customer-service/faqs/disney/mixmax/index.html
It has a PDF download with instructions on how to properly encode videos so that they will play on the Mix Max.

May 08, 2008 | Disney Mix Max Digital Media Player

1 Answer

Disney mix max


Did you try the reset button. you have to place a pin point or paper clip in the hole to reset.

Apr 27, 2008 | Disney Mix Max Digital Media Player

1 Answer

Disney Mix Max problems


The memory could be corrpt in the player. It some times happens so try reformatting the memory to clear it up. This will erase everything and then you can put your songs and stuff back on it. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Mar 21, 2008 | Disney Mix Max Digital Media Player

3 Answers

Disney mix max screen frozen on song


The memory may have become corrupt. It happens some times with devices that have internal memory if you don't use the safely remove hardware thing in Windows. Try formatting the memory. You'll have to add your songs back to the player afterwards but it will probably clear up the issue. Here's a link to the instructions on how to do that.
It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.
http://digiblue.com/customer-service/faqs/disney/mixmax/06.html
They also have instructions on how to safely remove hardware in their FAQ's on the site.

Jan 18, 2008 | Disney Mix Max Digital Media Player

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