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Merry Christmas!!! Same problem just occurred to us-there is a very small pin hole on the side where the volume is at-stick a pin in the hole to reset the unit:) That should reboot it and it should start up again-ours just did!
Next to the USB terminal at the bottom is the reset button. You need a pin or very thin object to poke in the tiny hole. This may erase everything on it but is worth a try. There is a 50% chance that this will fix it. If not then it needs to be sent back to the manufacturer for diagnosis.
I think I've covered this one before... not sure though so here we go...
First of all DVD's are copyrighted and digitally encoded so that they
can't be copied to your computer or other devices. Windows Media Player
can't rip them because of this encoding. Not only that if you were
somehow able to copy it to the player the Mix Max can't play DVD
formatted videos, it can only play WMV (Windows Media Video) formatted
videos that are properly "encoded" for play on the Mix Max.
Check out the link below for how to properly encode your videos for play on the Mix Max.
It has a PDF download with instructions on how to properly encode videos so that they will play on the Mix Max.
The memory could be corrpt in the player. It some times happens so try reformatting the memory to clear it up. This will erase everything and then you can put your songs and
stuff back on it. Here's a link to the
manufacturers instructions on how to format the player.
The memory may have become corrupt. It happens some times with devices that have internal memory if you don't use the safely remove hardware thing in Windows. Try formatting the memory. You'll have to add your songs back to the player afterwards but it will probably clear up the issue. Here's a link to the instructions on how to do that. It has to make a library file of the contents on the player. It uses
that file to display the titles and artists when scrolling through the
menus and what not. You'll have to format your player in order to clear
it up. This will erase everything and then you can put your songs and
stuff back on it. Just make sure that when you do you leave at least 4
megs of space for it to make that library file. Here's a link to the
manufacturers instructions on how to format the player. http://digiblue.com/customer-service/faqs/disney/mixmax/06.html They also have instructions on how to safely remove hardware in their FAQ's on the site.