Question about Samsung Portable 120GB USB 2.0 External Hard Drive

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My Passport Drive is no longer recognized by windows

I have a Samsung 320GB passport USB external hard drive that was working fine and all of a sudden is not recognized by windows.Just want to know how I can get this working again without wiping the data of it. If that is possible.

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Check to see if the drive is available in disk management, if so and it's got a blue bar at the bottom, try changing the drive letter. If not, try the following:

Normally with the passport drives, you receive a shorter USB cable (this is because the drive relies on power from the PC, which your normal length USB cannot offer sufficiently. If you are using a short cable, try connecting the drive to the back of your desktop PC, this generates more power than the ports on the front (the ports on the front are actually hubs). If none of these options work try it on another PC, using the steps above.

If you still have an issue, the drive has most likely failed and you will need to get data recovery done to retrieve your data. If you do so, contact samsung for warranty information, so that your warranty doesn't become void.


Posted on Jan 26, 2010

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1 Answer

I have a WD1600ME-01 hard drive passport. It was working fine but suddenly my laptop is no longer recognizing it neither my PC


click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Mar 28, 2012 | Western Digital WD Passport 250GB Portable...

Tip

Troubleshooting WD Passport 320 GB External USB 2.0 Hard Drives


If you plug your Western Digital Passport External USB 2.0 hard drive to a USB socket in your computer system, & the hard drive's light is on but there is no spinning sound, then you might be experiencing a defective interface circuitry.

These devices have a USB-to-SATA interface inside their enclosure. If you can find another enclosure with a similar interface (or buy a new enclosure), disassemble your hard disk enclosure, get the hard drive out & attach it to the interface in the other enclosure & see if it works.

Another possibility is that the interface could be fine, but the hard drive itself died. To test this possibility, try attaching the hard drive itself (after getting it out of its enclosure) directly to a PC. Since the hard drive is a SATA drive, you will be able to do this easily.

on Dec 01, 2009 | Western Digital Passport 320GB External...

1 Answer

320 GB Passport External HD recognized as drive F get i/0 error when try to access I have tried other usb ports with same results tried 2 different chords with same results Is this just toast?


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

May 24, 2011 | Western Digital Passport 320GB External...

1 Answer

I`m using Windows XP and trying to transfer my pix (both Kodak Easyshare and Canon Zoombrowser formats) to a Passport external hard drive. I`m copying each file then pasting into the Passport. About...


1. 'Take no Action' option is OK!

2. Try to connect again the data cable to passport HDD and check whether the driver for passport is installed properly!

tell me if it helps...tc! :)

Jan 02, 2010 | Western Digital Passport 320GB External...

4 Answers

My western digital Passport 320Gb usb drive is not detected


hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

Jul 23, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD320 GB 2.0 USB external hard drive is not working.


bad driver chip... call the manufacturer.. have the HDD changed...

Jul 09, 2009 | Western Digital Passport 320GB External...

1 Answer

I have a WD passport 320gb, at first it worked one of my usb. then all of sudden, it stop recognizing my WD Passport with one usd port, so i plug it in another usb then it works. and after a couple of days...


Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.

Do other USB devices still work on those USB ports? If so then the port is at least not broken.
Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.

For other ideas on troubleshooting external hard disk issues, you can check: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Jun 13, 2009 | Western Digital Passport WDXML800UE...

1 Answer

I have a WD Passport drive that I want to use through a Targus mini USB hub. The Passport drive has power, but it will not install through the hub. Apparently wants a driver and apparently they don't have...


Hi,

The reason your full sized drive works fine and the passport doesn't is that the full sized drive has it's own power supply and only uses the USB for data transfer. The Passport drive requires much more power from the USB to spin up, so, if you want to run it through the USB hub at the very least you will need to replace the USB hub with a powered one.

As for a driver, you don't need one to use the passport on XP that's why you can't find one but the Passport does require a dedicated port(2 for Amperage on some systems) or will need to be plugged into a powered hub or it simply won't get enough juice to fire up. That is the reason it won't show up.

In short, buy a powered hub, or plug it in direct. Nothing else is likely to work.


Hope this helps figure it out

Chris

May 07, 2009 | Western Digital Passport 320GB External...

1 Answer

USB ports on my laptop and others wont recognize my 320GB Passpor


we have to check in BIOS weather the "USB EMULATION" option is enabled or disabled.also if you have usb 1.0 and not usb 2.0 this external hdd will not be recognised.

Apr 24, 2009 | Western Digital Passport 320GB External...

2 Answers

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I have the 80GB WD passport and it suddenly stopped working one day.  The unit lights up but nothing else.  Finally I cracked the case open and found, as I suspected, that the drive is simply a SATA laptop drive with a SATA-to-USB conversion card built in.  I suspected that the card was **** so I disconnected it and used a USB hard drive adapter (http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=3770&name=USB_Hard_Drive_Adapter) and I can read/write to the drive just fine.  Best part is that the adapter I use has its own power supply so I'm not pulling juice through the USB cable for a SATA drive. 
Even though mine "works" again I don't recommend these drives to anyone.  They're just not sturdy enough or well designed.

Sep 09, 2008 | Western Digital Passport WDXML800UE...

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