Question about Samsung SCX-4100 All-In-One Laser Printer

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SCX 4100 Major Paper jam at rear port. Removed - won't power on

I didn't realize paper was jamming in the back. When I opened it there were a few sheets back there. I had to remove the bottom roller to get them out. I replace the roller and closed it all up and now it won't power on.
Help??

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1. Check the power cord with a Tester (screw driver/circuit tester). If this is working alright go to next step.

2. Check the fuse.

Power off the printer, remove the power cord. Open the real panel, buy removing the 4 visible screws.

You would see a circuit board (infront of you). Now, on the left side, check whether the fuse is blown out. (its near the power button).

Beware, that you don't touch the coil/metal there with bare fingers, as it might give a shock!!!

If the fuse is not the problem.

3. (unlikely but still worth a check) Check that you have not dislodged any of the connectors, while trying to remove the roller.

Posted on Feb 23, 2008

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Hello,
Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.

I had the same issue and just went to www.samsung.com - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.

I just saved the company a few hundred on a service call to our printer sales/service vender.


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Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

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