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Konica 7020 Printer

The Konica 7020 has service error in the display, I have used a key stroke sequence to reset the unit guided by a Konica tech but cannot find the key sequence to reset I previously used and the tech has moved on without new contact details.
Konica wont sent a service tech as I dont have a contract and they want to replace the printer can you help service request

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  • 2 more comments 
  • Instro Feb 25, 2008

    Please call service

    F-36-2

  • Karl1960 Feb 27, 2008

    I repaired a problem and the error code F-35-8 is still up. How do I reset the copier?

  • cinge May 19, 2008

    how to key stroke sequence to reset

  • yoder10 Dec 07, 2008

    The Konica 7020 has service error in the display, I have used a key stroke sequence to reset the unit guided by a Konica tech but cannot find the key sequence to reset I previously used and the tech has moved on without new contact details.


    The machine was serviced not to long ago and will not allow me to make copies without contacting a service rep. Please help!

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  • 153 Answers

HI,
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
anyways give this a go, hold down 2 and 5 keys together and power on machine, this will put you into to a service mode call 25 mode, go to dip switch 3 and bit 1 and then next to bit 1 hit the key that says turn off,
turn machine off and back on should clear error code, if it doesnt you need new thermisters, even when you put in new thermisters you still need to clear this error in service mode
Regards
Konica Tech

Posted on Apr 01, 2009

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Did you blow it up, probably not.

Click this link for the everything.

http://www.kmbs.konicaminolta.us/content/support/supporthome.html
  1. Choose the Category "Office Systems"
  2. Choose the model "7020"
  3. Click the error next to the Model dropdown box.
  4. Choose the 1876KB user manual called "User Manual for 7020, 7025, 7030 and 7035"
Or click on this link for the specific manual.

The error codes you seek are not in the manual, you'll have to call Konica to tell you what they are ... call Konica at (860) 683-2222.

Hope this helps. Rate a fixya!

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