Question about Office Equipment & Supplies
The Konica 7020 has service error in the display, I have used a key stroke sequence to reset the unit guided by a Konica tech but cannot find the key sequence to reset I previously used and the tech has moved on without new contact details.
Konica wont sent a service tech as I dont have a contract and they want to replace the printer can you help service request
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
anyways give this a go, hold down 2 and 5 keys together and power on machine, this will put you into to a service mode call 25 mode, go to dip switch 3 and bit 1 and then next to bit 1 hit the key that says turn off,
turn machine off and back on should clear error code, if it doesnt you need new thermisters, even when you put in new thermisters you still need to clear this error in service mode
Posted on Apr 01, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 12, 2014 | Konica Minolta PagePro 1380 MF Laser...
Apr 07, 2010 | Konica Minolta PagePro 1390MF All-In-One...
Jun 05, 2009 | Konica Minolta bizhub C250 All-In-One...
Mar 10, 2008 | Brother DCP 115C All-In-One InkJet Printer
Dec 10, 2007 | Konica Minolta DiALTA Di200 Copier
1,038 people viewed this question
Usually answered in minutes!