Question about Office Equipment & Supplies
The Konica 7020 has service error in the display, I have used a key stroke sequence to reset the unit guided by a Konica tech but cannot find the key sequence to reset I previously used and the tech has moved on without new contact details.
Konica wont sent a service tech as I dont have a contract and they want to replace the printer can you help service request
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
anyways give this a go, hold down 2 and 5 keys together and power on machine, this will put you into to a service mode call 25 mode, go to dip switch 3 and bit 1 and then next to bit 1 hit the key that says turn off,
turn machine off and back on should clear error code, if it doesnt you need new thermisters, even when you put in new thermisters you still need to clear this error in service mode
Posted on Apr 01, 2009
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Posted on Jan 02, 2017
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