Question about Epson EPL 5700 Laser Printer

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Black background when printing emailed forms.

When I print out a file that has been emailed to my mac, it is printing out the background in black instead of just the white of the paper. these are forms that need to be filled in so I cannot do them if the background is BLACK, hence unreadable. I have an epson EPL 5700 i printer. it never did this before from the same person sending these forms, so what's up with this?
thanks for your assistance! ann

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Hi,

Click HERE to download the manual.
Open up ur printer software,see all the tabs and check if there is any option to disable background printing.Further you can look into the manual for the solution.

Goodluck..

Posted on Feb 15, 2008

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