Hello, if your dvd player is still under guarentee then dont do what I am going to explain, this is simple to get the dvd out undo all of the screws on the sides take the lid off and you should be able to get to the dvd, it should'nt damage the dvd if you push the drawer out to release the dvd.
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sounds like the disk may be sticky on top and is now stuck to the chucking clamp. Try to cut power as the door tries to open, then open the door as much as it will aloow and you should be able to fish the disk out. If it is stuck, you may have to push down the disk with a screwdriver to release it.
Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..
Checa tu aparato a ver si trae una ranura en la parte baja varios aparatos lo traen para cuando sucede esto,mueve la guia para que salga la charola si no tienes que llevarlo a un centro de reparaciones
the magic eye on the door opener in been obtruated by something .. like a small object stuck on a cd or someone might just open the door and let something in it .. stuck on the slidetrack ..and interfer with the sensor .. maybe kids???