Question about Xerox One Touch 4800TA Flatbed Scanner
Hi. I have got scanner Xerox 4800 which I can not use because of the problem.When I try to scan something I press Scan and the little note is coming PLEASE VERIFY THAT YOU HAVE UNLOCKED THE SCANNER HARDWARE.THE LOCK IS LOCATED ON THE BOTTOM OF THE SCANNER. But the lock in my scanner is unlocked.What shall I do?
Ditto.. same here.. really anoying! At least its not something i'm doing. I may take it to pieces...
Posted on Nov 08, 2008
I just got this. I think it just means the scanner is jammed. May be impossible to fix without taking it apart.
Posted on Aug 30, 2009
Hi i've seemed to have solved the problem for my scanner? i didn't have the right power lead for it and the one i was using wasn't powerful enough now i've brought another one it seems "touch wood" to work fine?
check the power details on the bottom of the scanner and compare them to the power lead.
Posted on Nov 08, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
I am a Support Engineer with Xerox Scanners.
The Xerox 4800 do not have a supported Windows 7 driver. The scanner only supports Vista, XP, 2000, ME, and 98. I recommend trading the Xerox 4800 for a supported windows 7 scanner.
Please feel free to contact us by calling 800-648-0410.
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