When I try to intsall the drivers for my tablet I go through part of the setup and it says i cant go any further because i have no free serial port. I dont know what this means or what to do to fix this, my tablet and my mouse are both usb so i dont know if that changes anything. Any help would be great.
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I have encountered this message a few times, usually if I have tried to plug'n'play the tablet. A restart with the tablet connected usually fixes it for me, but I would suggest removing the driver and software and reinstalling them, making sure you have the most up-to-date version- freely available from wacom.co.uk (though I note you have the latest versions so just reinstall those).
I think, however, your problem might be something to do with the following note from wacom:
Do you know if you are running a 64-bit setup? There may be a workaround even if you are, so do let us know.
I'm thinking this is a Mac-only tablet. The ArtZ II for Windows came with an rs232 (old mouse) port at the end of the cable, in addition to a built-in spot where the power plug attaches.You didn't mention the power plug on yours, so the Mac version of the tablet must have the power routed in through the cable.
Short answer, the reason the light isn't coming on is because the tablet isn't receiving power. If you go get a cross-platform adapter card for plugging in Mac hardware on your HP, it *might* work.
Sorry, I figured it out, it was because the serial to usb adapter i was using needed a driver, and then my computer recognizes it as an extra serial port. So, during installation it needed to be searched for automatically from my serial ports.
I just got Vista and it killed my Intuos2 w/serial to usb also, but here's a half solution: Download Wacom driver 4.78-6 http://www.wacom-europe.com/int/downloads/driver/driver.asp?lang=en. Make sure you remove any other Wacom drivers, tablet, and reboot. Install 4.78-6 driver and select serial port when the choice pops up. Plug in your tablet with the serial to usb adapter, wait a few seconds and click retry. Complete the install and reboot. Your Wacom tracking should work now, but certain things might not work like pressure sensitivity and you'll get annoying error "reinstall driver" pop-ups.
I think you can aslo buy a PCI-serial card for your computer and skip the serial-usb adapter since Vista doesn't support the adapter for Wacom tablets.. but I'm not sure if there's a working Vista serial Wacom driver either.. or ever will be. The age of XP and Legacy support is at an end my friends.
Check the port it is connected to. Wacom seems to only recognize serial ports 1-8. I use a USB to Serial adapter and had to reassign it to a lower port number from 12. Go into Device Manager, select the connected device, right click to select Properties, the the Port Setting tab, Advanced button, COM port number. Ok you way back out. uninstall the Wacom software, then reinstall it, following the reboot prompts. It loads a service that tends to hang if the device is not connected when it starts. I had started disabling the tablet and the service just so I can avoid a reboot when I change ports.