Question about Miele 23 in. Novotronic G841 Built-In Dishwasher

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Miele Novotronic G 841 Plus keeps stopping after a few minutes

Hello. We've been away for a few months and find our Novotronic G 841 Plus keeps stopping after a few minutes with the intake/red light flashing. I followed the advice from the store to pour very hot water into the machine and leave it for 15 minutes before starting it. This has always worked in the past but this time NO GO. The service fellow told me to use a 1/4inch box wrench to move the motor (?) 1/4 turn, but quite frankly, I couldn't feel that the wrench actually fit onto anything. Any suggestions?

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  • sisterjanefi Feb 20, 2008
  • Anonymous Jun 14, 2008

    Red light keeps flashing. The dishwasher will fill and run.

  • Gary Davd
    Gary Davd May 11, 2010

    I have the user guide it shows you in there do you have it?? if not post your email here and I will send itot you in PDF format

  • Gary Davd
    Gary Davd May 11, 2010

    I think i have the book on that model i will get back to you on FRI

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There's a rectangular slot under the triple filter at the 12 O'clock position. The circulation pump impeller wheel faces you inside that hole. I would recommend using a special wrench for doing just that. The box wrench could get stuck and break off a blade on the impeller. I think Miele will mail you the special tool for free if you call them with the Model and Serial number. They say the pump seal inside there gets tight if it's not used on a regular basis and the hot water or the tool frees it up. I think they could use ceramic washers instead of rubber. They don't change size so there would be much less tourque required to start the pump.

Posted on Apr 20, 2008

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Posted on Jan 02, 2017

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