Question about TV Receivers & DVRs

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Frozen hard drive

Hi, i wonder if you can help, the hard drive has frozen on the above box, it won't record, play or anything and when you go on the library and try and delete the frozen programme it won't delete and then non of the functions work so you have to turn off at the mains to re-start the functions but the hard drive is still frozen. any ideas. thanks, regards andy.

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  • 4 more comments 
  • andjon Feb 14, 2008

    by the way the box is the thomson dti-6300 freeview box with the built in hard drive recorder. any help would be appreciated. cheers

  • rhiannon86 Mar 23, 2008

    my thomson DTI 6300 PVR freezes when i want to delete things from my hard drive

  • Thompson pvr DT1630
    Thompson pvr DT1630 Nov 28, 2008

    green light on, no one home

    complete effluent.

  • peggyeff5211 Dec 10, 2008

    I have exactly the same problem. Did you get any solution, like how to reset or re-initialise the box?

  • Anonymous Dec 21, 2008

    My Thomson HD recorder as stopped working amber light flashing can anyone help?

  • greynut Apr 13, 2009

    I have the same problem and i have deleted all my recorded programs and the disc space is saying no disc space?


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Hi this Greynut i have resolved my problem this is what i did press menu then setup press ok then scroll down to the help symbol then press ok then press the green button on your remote control and that will bring up the page settings and what i did was press the red button which is factory defaults that will take your set top box back to the factory settings you will loose your recorded programs but it will be like new setbox again you will have to follow set up instructions and re tune your set i have got all my disc space back now and no problems with screen freezing or set top going off i hope this helps you.

Posted on Apr 14, 2009

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Press menu, press 4 set up, press 6 help, press green button, press blue button format HDD. Wait until freeview comes back on.

Posted on Dec 24, 2008

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Many thanks to Greynut. My thomson freeview recorder started off, saying invalid/ corrupt recording removed. Got to the point that as soon as it started to record it removed the recording. One fateful night it decided to reclassify the entire library as corrupt and removed it. I followed Greynuts instructions ( albeit slightly different on my model ) and hey presto, recording has resumed. Good news, I only found this website whilst searching for a new one! I would say that whilst I removed the invalid recording as soon as it appeared, it didn't occur to me to remove the 5 three month old recordings of "what Katie did next". Now if ever there was something likely to corrupt your hard drive,.............

Posted on Apr 27, 2010

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1 Answer

Do not have a working hard drive

If the manufacturers of this equipment are no longer reachable or offering any support, then it would appear that you have little to lose by trying to repair it yourself, especially if the equipment is not fairly new.
First of all a little explanation - It is the DVR which will be causing this as they contain hard drives (like computers) onto which the programmes you want are recorded. Obviously a hard drive fault will prevent recording and probably playback of previously recorded programmes.
Onto the repair - since I can find very little to nothing about this brand, I will have to go generic. Undo any screws you can find on the box and separate top from bottom. Inside the box should be a components looking something like this:
with two cables attached. If you can read the label without undoing retaining screws and removing cables, note down the information, in particular, Make, Model, Connection type (IDE or SATA), Capacity (Gb) and anything else that may look useful. Search for a replacement on the Internet or eBay that has the same information as on your drive, purchase and replace your drive. If this is too much for you and you can't get the manufacturer, then any money may be more economically put toward a more up-to-date DVR.
Hope this is helpful, if so would you please register that with Fixya

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First, sorry for the delay in respoding to your post. I did notice that you had a prior question about the Power Supply on an R15 DVR. Does the unit have a manufacture code of 500(found on the right hand front Flip Door of the DVR)? If so, I might be able to help you in repairing the Power Supply. As far as I know, getting your DVR up and running again is the only way to watch your previously recorded programs. As far as retreiving programs from your old Hard Drive via other methods, I probably won't be able to help you there. When I had both of my identical DVR 15 500's apart for a parts swap to diagnos a failed Phototransistor(infra-red sensor for the remote control), I also tried to swap out the Hard Drives. This is what I found: When you swap a Hard Drive into another DVR, it won't play any of the programs previously recorded. However, if you record new programs on the swapped Hard Drive then they will be playable on this current setup. Now, if you swap the Hard Drive back to the original DVR it came out of, the programs will once again be accessible except for any that you might have recorded while the Hard Drive was in the other DVR. So, in conclusion, when programs are recorded on a particular DVR, it is encoded electronically to play back only in that DVR via communication from the Motherboard and the Hard Drive. I know, it sucks, but that is why I was asking if you are pretty sure the Power Supply is at fault. If so, I received info from this forum on how to fix the issue. Also, if the attempt fails, Ebay has some previously owned DVR's for sale and maybe you can get one for spare parts. Remember, the Power Board and Front Display Control Panel are the only interchangeable parts IF you want to view the programs on your DVR's Hard Drive. Let me know what your DVR does when you plug it in. That will go far in further diagnostics of your DVR.

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Recordings are being removed and those that are there, don't play very well. I would like to start over with the drive. How do I reset/reformat the drive letting the DVR box do the work?

Hey! Becki Barned with Dish Network customer service here! You have a couple options: You can just delete all recordings and start over that way, or you can format the Hard Drive to your computer, then reformat it to your receiver. But here is a link on our site for the hard drive. Hope this helps!!!!

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1 Answer

Thomson dti6300-16 won't record freeview channels....

maybe a defragged hard drive follow this procedure:
1. Select Menu, Set-Up, Help.
2. Press the Green button on the remote control.
3. This shows the Advanced Information screen.
4. Now press the Blue button which will prompt you with a warning box.
5. Now press the Green button if you wish to proceed.
6. The DTR will take around a minute to complete the reformat, and will then automatically restart itself.
Next do a channel rescan.

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1 Answer

Weird clicking noise, can't record

It sounds like the internal hard drive has failed especially if this happens when you try and record a program, this will be the clicking sound that you can hear.
If the unit is fine until you try and record the i am in no doubt that it is the hard drive and it needs to be replaced.
Most new recorders have three and half inch IDE/ATA hard drives in them but it is a good idea to check first before you commit to purchasing a new one.


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1 Answer

Picture stays frozen on Powering Up

It may be that the Tivo has gone south. One option would be to send the Tivo in for service. Often times, the first thing to fail is the hard drive which could be causing your problem. To fix this, you could either purchase an upgrade kit with the Tivo software preloaded or purchase a new drive and configure and install the software yourself. Your service subscription is tied to the box id, not the hard drive.

You can find out more inforamtion on or look specifically for the hinsdale howto which talks about upgrading the tivo. If this is the problem, the advantage is that you may come out with a Tivo with more storage. If the hard drive is not the problem, this will be of no use.

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1 Answer

DVR not playing.

Try this: Press the power button and hold it for about ten seconds and let the system reboot. Try to use the dvr again. If that was unsucessful try unplugging the receiver from the wall outlet for approxiamately 30 seconds and repower the systen and try again.
If these have not worked You can press menu-6-1-3 and view the system info screen. Go to the details options and select it. Once the details screen loads arrow all the way down until you see the values of which value 9 is the last one. If value 7 is not 4 you need the unit replaced. If all the above did not work the unit will still need replacing as the hard drive has locked up.
Dish has a new receiver called a 222k which has an expansion USB port that will allow you to use an external hard drive to use as the dvr as the 222k is not a DVR unit; it is a HD dual tuner. The external hard drive offers many advantages such as being able to take your recordings on the road, ability to keep recordings if the receiver fails, etc. Another awesome device they have also is called a sling box which will allow remote viewing of your Satellite from a remote location over a laptop, PDA, or cell phone.
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1 Answer

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80% or more of the issues with your DVR can be resolved by unplugging the box for 90 seconds and plugging it back in. There are some features that will be avilable immediately, and others that will take time to download. IE: all of the quide. I can't stress this enough - reboot your DVR occasionally - just like your computer its hard drive might need this.

I have also seen the hard drive inside this box appear bad when it was actually a problem with one recording. In my case it was a recording on the wrong channel, one that did not broadcast anything in my market. I was unable to access any of my recorded programs and when I tried to play the one in question, the screen went black. I deleted the program and all was well.

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1 Answer

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Most likely it's the hard drive, or a loose connection. Either way, I'd bet it's the hard drive and you can replace it very easily.

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