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Frozen hard drive

Hi, i wonder if you can help, the hard drive has frozen on the above box, it won't record, play or anything and when you go on the library and try and delete the frozen programme it won't delete and then non of the functions work so you have to turn off at the mains to re-start the functions but the hard drive is still frozen. any ideas. thanks, regards andy.

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  • 4 more comments 
  • andjon Feb 14, 2008

    by the way the box is the thomson dti-6300 freeview box with the built in hard drive recorder. any help would be appreciated. cheers

  • rhiannon86 Mar 23, 2008

    my thomson DTI 6300 PVR freezes when i want to delete things from my hard drive

  • Thompson pvr DT1630
    Thompson pvr DT1630 Nov 28, 2008

    green light on, no one home


    complete effluent.

  • peggyeff5211 Dec 10, 2008

    I have exactly the same problem. Did you get any solution, like how to reset or re-initialise the box?

  • Anonymous Dec 21, 2008

    My Thomson HD recorder as stopped working amber light flashing can anyone help?

  • greynut Apr 13, 2009

    I have the same problem and i have deleted all my recorded programs and the disc space is saying no disc space?

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Hi this Greynut i have resolved my problem this is what i did press menu then setup press ok then scroll down to the help symbol then press ok then press the green button on your remote control and that will bring up the page settings and what i did was press the red button which is factory defaults that will take your set top box back to the factory settings you will loose your recorded programs but it will be like new setbox again you will have to follow set up instructions and re tune your set i have got all my disc space back now and no problems with screen freezing or set top going off i hope this helps you.

Posted on Apr 14, 2009

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Press menu, press 4 set up, press 6 help, press green button, press blue button format HDD. Wait until freeview comes back on.

Posted on Dec 24, 2008

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Many thanks to Greynut. My thomson freeview recorder started off, saying invalid/ corrupt recording removed. Got to the point that as soon as it started to record it removed the recording. One fateful night it decided to reclassify the entire library as corrupt and removed it. I followed Greynuts instructions ( albeit slightly different on my model ) and hey presto, recording has resumed. Good news, I only found this website whilst searching for a new one! I would say that whilst I removed the invalid recording as soon as it appeared, it didn't occur to me to remove the 5 three month old recordings of "what Katie did next". Now if ever there was something likely to corrupt your hard drive,.............

Posted on Apr 27, 2010

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Thomson dti6300-16


You can still record all the freeview channels. What has happened is you've run out of room on your hard drive. First you must deselect all the top up channels;
menu > 'Setup' > 'Customise TUTV', and un-ticking all boxes releases space and produces a report of '100%' free for recording. The time available for recording depends on the size of the hard drive and amount of data saved in each recording and 15% of disc space is not counted. This is for software or programme information etc. and, even when not subscribed, ads from TUTV are downloaded to library. However they are replaced or removed automatically, and messages are deleted after a week.
Also delete all the recordings in the library you don't need anymore.

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If you have a Thomson DT16300, here's a handy fix that address freeze ups, lack of reception and problems on your Hard Disk:

goto MENU screen
goto SETUP screen
goto HELP screen
At HELP screen, Enter 1397 - this accesses the engineer panel - you can reformat the HDD in this menu - you will lose all recorded programmes and planned recordings but it clears locked or corrupted files

OR - at the HELP screen, press the GREEN button

On the lower half of the screen youwill see 3 options:

Blue - Reformat HDD - clears all the memory/HDD - useful if you have a corrupted file - you will lose all recorded programmes though

Red - reset the whole box to factory settings - good if you have a locked box or reception problems or cannto scan for new channels. It goes back to when you bought the box, so you will have to input favourites and planned recordings again

Yellow - Software revert - allows you to go back to the previous software driver - you may lose new functions, but you can always restore it back again using the same feature

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I have also seen the hard drive inside this box appear bad when it was actually a problem with one recording. In my case it was a recording on the wrong channel, one that did not broadcast anything in my market. I was unable to access any of my recorded programs and when I tried to play the one in question, the screen went black. I deleted the program and all was well.

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