Question about NorStar M7310 Phone
Employee change - need to remove old password so can retrieve messages and create new password. Please help!
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Posted on Jan 02, 2017
Can you get into the voicemail?
If you cannot get in, there are ways to erase the current password, back to the default password of: 0 0 0 0
If you can get in; after you dial your Password, press 8 and listen to the prompts.
There will be a prompt to change your name, one for your password and another for greeting.
Posted on Apr 01, 2009
Sorry can you clairify this question...
-> You need a new extension number for your set?
-> You need a new extension on your set so you can see when they are on their phone?
If it is the first, there are many things that you need first, too much to explain at the moment. But you need to have the password and a template for your phone to make changes.
If it is the second, press:
- Feature * 0 and any button to find out what is on the button, look for an empty button or one that you want to overwrite,
- then RLS,
- press FEATURE * 2
- press the button where you want to add this new extension
- dial the extension of the new person
Voila you are done!
Posted on Jun 03, 2009
If the extension was a swap of the old M7310 with a new(ish) M7310 no additional programming should be necessary. However if the phone was replaced with another type of nortel set(M7208, M7324,T7313 etc.) then the phone will default to its base features. To re-program the feature keys press feature *3, the button you wish to program, and the feature code for that button
Posted on Sep 28, 2009
Sounds like your going to have to reset the administrator password to get in.To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
Posted on Jan 11, 2010
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