Question about Canon imageRUNNER 5020 Copier
The waste toner is not on that side of the copier ,it is on the right side of the copier. Just below the MAIN power switch, you well find it. There should be 2 or 3 screws that hold on a pannel about 4" x 16" It is the bottom right side pannel toward the rear. When you take that cover off you will see a big and thin "milky white bottle" pull it out and "carefully" empty it out in a garbage bag- plastic works best. then reinstall it and reinstall the cover. Next, turn the copier On and wait for it to come to ready. Next go in to service mode" hit the additional funcation key (*) then the hit numbers 2 & 8 at the same time, then the (*) key again. the display will change. on the top of the display touch the top right for counters, then touch waste toner to Hi-light it and hit the (C) key and reset key twice and turn the copier off then back on and then you are done.
Posted on Feb 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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