Question about Acer AL1715 (Black, Silver) 17" LCD Monitor

4 Answers

Acer AL1716 (black) - Drops to No Signal -

I just got this Monitor brand new on christmas day. It will work fine for a long time, but at seemingly random times it will lose signal, display a "No Signal" msg and then go to a black screen. At which time my power LED will change from green to amber. Usually re-booting will get it going again. But sometimes it will drop out again as soon as windows tries to load, and I will have to re-boot several times before it begins working again... Any ideas out there?

Posted by on

  • 1 more comment 
  • Eric Zollman
    Eric Zollman Feb 14, 2008

    I have installed the latest drivers for my card and my monitor, and re-seated my video card. But the problem is still there., Thanx for the advice anyway...

  • Eric Zollman
    Eric Zollman Feb 14, 2008

    I think it's inapropriate to call me an asshole!  I'm just telling you that I have already tried that solution and it didn't work. It was the first thing that I did actually. I mean that is the most logical solution from a troublshooting point of view.,  Anyway I'll be reporting this as a TOS violation.

  • Eric Zollman
    Eric Zollman Feb 16, 2008

    My resolution is set at 1280 X 1024 which is what my monitor is supposed to run at., The video card I am using is a 128MB Geforce 5500.  But it seems like changing the refresh rate fixed the problem., ;-) It hasn't done it all day!  Thanx for the quick advice., If the problem pops up again I'll let you know.,

    Thanx again...

×

4 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If you google this problem. you will find that acer monitors have this problem. They pretty much all do. Its an annoying problem but there is no fix. The only way to remedy it is to unplug the monitor and plug it back in when you get this error. pretty ghetto, huh?
I'm never buying another acer monitor again.

Posted on Mar 03, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 110 Answers

In my experience, symptoms like the one you describe are hardware related. My troubleshooting steps would go as follows:

1. Try a different monitor, and try your monitor on a different pc.
2. Try a different video card.
3. Try a different power supply.

In my opinion, the video card is likely at fault, but step one is a lot less trouble to try and get out of the way :)

Posted on Feb 17, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi Eric,

Your post/description of "No Signal" and power LED changing from green to amber is indicative of just that - the monitor is not receiving any signal from the video card of the computer or the signal it is receiving is beyond its capability.

Just to verify that it is indeed the PC;'s setting that is the root of the problem and not an internal fault within the monitor, pls:
1. lower the screen resolution of your desktop's properties.
2. it may also be of help if you likewise lower the screen refresh rate.
Both of the above may be adjusted through the appropriate settings in your Display Properties.

If your concern has not been corrected after completion of the above procedures, pls post back details of your video card (brand/model), display properties settings: a) screen resolution, color quality and Advanced/Monitor screen refresh rate.

Hope this be of initial help/idea. Pls post back as requested, how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FIXYA.

Posted on Feb 15, 2008

  • Louie  Role
    Louie Role Feb 16, 2008

    You're more than welcome and glad to be of assistance. Appreciate the rating too.

    Cheers.

×

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 37 Answers

Eric,

My apologies for the rude treatment you received from one of our Experts. I have deleted his post. I will be dealing with the Expert personally, and will also request that one or more of our Experts who are familiar with Acer Monitors come assist you with this question.

Again, on the behalf of FixYa, I offer my most sincere apologies.

John Goodman
Community Manager
experts@fixya.com

Posted on Feb 15, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Al1716 monitor plugged unable to change resolution.


You need to set the PC resolution to the native resolution of this ACER monitor, which is 1280x1024 @ 60Hz.

Mar 10, 2010 | Acer AL1716 F Monitor

1 Answer

Acer al1716 monitor flicks green and orange and screen remains black


I would say that is not receiving a signal from your computer.
Can you swap out monitors to see if another one works?

Most probably, if you see no error messages at all, you have a bad video card (assuming the computer is actually starting up).

Oct 21, 2009 | Acer AL1716 F Monitor

2 Answers

My monitor is new .. the screen stays black and the power button flashes green ... how do i fix this ????


Hi!
I have acer al1716 LCD and whan the computer is turn on, the lcd led turn green but the lcd is showing black, what i can do?

thank you!

Apr 16, 2009 | Acer AL1716 17" LCD Monitor

2 Answers

Acer AL1716 Blank screen & blinking green power LED


Hi..there,
You've got a busted backlight inverter... Need to replaced a new one...

Dec 17, 2008 | Acer AL1716Bbd 17" LCD Monitor

1 Answer

My AL1716 doesn not work in DOS


Hi

The screen probably does work in DOS but the laptop doesn't bother sending it any signal in DOS, it's only when windows starts that windows takes control of the displays and shoots out a signal to the external monitor

I don't know how you would get round this because you can't see your BIOS which you need to go in to and set the primary monitor to external.

Feb 06, 2008 | Acer AL1716 17" LCD Monitor

2 Answers

Acer AL1716 Power problem?


i have experienced the same problem (power cycles on and off and on and off... nothing but Acer logo and black screen) on 2 Acer model 1706 A version 1706 Ab monitors both built in July 2006. Before the customer reported the 2nd monitor with the same problem, i sent the 1st one into Acer for warranty service (after testing in on 4 machines w/4 different video cards). They shipped it back with a paper saying the monitor was repaired. I returned the monitor to the customer and it exhibited the same symptoms (aka, not repaired). Could there have been a bad batch in July 2006? When I plug a new Acer AL1716 monitor into the same computers, I have no problems at all.

Jan 18, 2008 | Acer AL1716 17" LCD Monitor

2 Answers

Acer LCD AL1716W Monitor shows lines


use 1440 x 990 resolution, the ratio of the monitor is 16:10

Dec 27, 2007 | Acer AL1715 (Black, Silver) 17" LCD...

1 Answer

Acer AL1716 monitor flickers


i Have the same problem, this screen is used on the spare computer we have in a loft conversion and the room does get rather cold, Warming the screen up with a fan heater for a couple of minutes gets rid of the problem. When the fault occurs the buttons on the front to adjust the picture quality don't work they just turn off the monitor.

Dec 08, 2007 | Acer AL1716 17" LCD Monitor

Not finding what you are looking for?
Acer AL1715 (Black, Silver) 17" LCD Monitor Logo

499 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

556 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...