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Hard drive crash

Purchased WD 500g hard drive less than two months ago. Drive is used almost exclusively for 'Pro-Tools' recording. Drive is full of musical recordings and demo tracks. 16 cds just to install the software. I was flipping pictures from landscape to portrait and the drive froze. Put in my other identical machine. Still NG. I can take it to Best Buy and have them image a new one... which I have already purchased... same exact drive; or do it myself. I would prefer to send it back to WD and have them do it. Perhaps they can capture the data; which is really what I want. Do start all over again represents hours and hours of loading and configuring. Does Western Digital perform this service. I am willing to pay of course. Please help me out. This one is a disaster for me even though the data is backed up.

thx

Jim Daniels
631.965.9007
jdan1225@yahoo.com

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You can use is as a slave drive on another computer so you can check if you can recover your data. you can also use 3rd party software that can recover data from a non working HDD

Posted on Feb 15, 2008

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