Question about Computers & Internet

1 Answer

Hard drive crash

Purchased WD 500g hard drive less than two months ago. Drive is used almost exclusively for 'Pro-Tools' recording. Drive is full of musical recordings and demo tracks. 16 cds just to install the software. I was flipping pictures from landscape to portrait and the drive froze. Put in my other identical machine. Still NG. I can take it to Best Buy and have them image a new one... which I have already purchased... same exact drive; or do it myself. I would prefer to send it back to WD and have them do it. Perhaps they can capture the data; which is really what I want. Do start all over again represents hours and hours of loading and configuring. Does Western Digital perform this service. I am willing to pay of course. Please help me out. This one is a disaster for me even though the data is backed up.

thx

Jim Daniels
631.965.9007
jdan1225@yahoo.com

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 43 Answers

You can use is as a slave drive on another computer so you can check if you can recover your data. you can also use 3rd party software that can recover data from a non working HDD

Posted on Feb 15, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wd external hard drive


Hi Regin, I used to have a WD drive and one day I started having all sorts of formatting issues. The WD was very sensitive and then a week or so later, it started making clicking noises, and then a day later it died.
I returned it and got a new WD but in less than 8 months, I lost all my data again! I never bothered asking WD for a new one, and used it as a door stopper for a year or more! Eventually, I threw it away about a year ago.
I recently read that someone whose WD drive crashed threw it in the freezer and left it there for a couple days and then it was fine!!! I am telling you the truth, i read that here on FixYa!
In any case, be care, be tender. Dont think that just because you have a back up drive that you are protected! My experience suggests that there is something wrong with a number of WD drives! We should all get our money bacK!
I would use another kind of back up system, personally.

Jul 16, 2012 | Western Digital 2TB WD ELEMENTS USB...

1 Answer

OK so this is a replacement 1tb hard drive which i have only been using for about a month. Basically the lights are on, and the drive still makes sounds. When i unplug/plug it into usb port it makes the...


IF IT IS LESS THAN 30 DAYS OLD , W/D HAS FREE SUPPORT. OR OPTION B GO TO CONTROL PANEL, ADMINISTRATIVE TOOLS, COMPUTER MANAGEMENT, UNDER STORAGE, CLICK DISK MANAGEMENT, WAIT A FEW SECONDS, THEN ENLARGE THE PAGE. LOOK FOR YOUR DRIVE. THEN LOOK TO SEE IF YOU HAVE UNALLOCATED SPACE. IN ANY EVENT, RIGHT CLICK THE DRIVE, SEE THE OPTIONS THAT ARE AVAILABLE, MIGHT WANT TO MARK PARTITION AS ACTIVE. .....HOPE THIS HELPS........JEFFXC.......... IF PURCHASED @ WALMART, THEY WILL TAKE ANYTHING BACK!

Feb 26, 2011 | Western Digital My Book Essential 1TB...

1 Answer

WD Elementstm Portable- 250GB


If you look at the Power supply box there should be a green light. If you unplug the cord and plug it in again it might just blink then stay our.. it is a common problem with these WD Elements. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=916&p_created=1048294698

If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
FixYa Support Team

Jan 11, 2010 | Western Digital Elements powered by WD 320...

1 Answer

WD Passport Drive running SLOWWWWW on time machine


USB s slow and when you have huge files it tends to bog it down. it is better to have a firewire transfer. another reason could be your computer is doing to much. leave the computer at one task. walk away and let it work. otherwise you will be using memory.

Oct 01, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Wd netcenter crash


Any hard drive once away from an enclosure, becomes just another hard drive to use as you see fit. You'll just have to access it through control panel > administrative tools > computer management > disc management. From there you can reformat, etc.

Sep 18, 2009 | Computers & Internet

1 Answer

Western Digital Reset / Set Hard Disk Size ?


hit F1 when you bootup dont let windows come on . Go in you Biso to set you new hard drive.dont forget to F10 to save changes...Good Luck

Aug 15, 2009 | Western Digital 500GB My Book World...

1 Answer

Getting the wd my book to be a audio volume


external hard drives are wierd. some programs just are not compatable with it.

May 03, 2009 | Computers & Internet

3 Answers

WD 500g hard drive computer cant read it


i suspect ,if there was no bad sounds on the drive when it was wrking ,that it must be the circut board on back of drive . i ,m in the same boat myself & i,m trying to track down same type of c/board.i do not think this is mechanical bit, electrictal
soretoe

Jul 17, 2008 | Western Digital Caviar SE16 (WD5000AAKS)...

1 Answer

How do i make all the finals on my wd 500gig not read only so i can write to the folders


How this WD hard drive protects your data:Data Lifeguard™ is an exclusive set of data protection features, including shock protection, an environmental protection system and real-time embedded error detection and repair. WD's Data Lifeguard technology automatically finds, isolates, and repairs problems that may develop over the life of a hard drive.
Data Lifeguard Tools™ are software utilities designed for WD hard drives that work with the embedded Data Lifeguard features to make hard drive installation,diagnostics and repair both simple and worry-free. (Download Data Lifeguard Tools). So download the Data lifeguard tool and try it out

Dec 02, 2007 | Western Digital 500GB My Book World...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

195 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...