Question about Microsoft Xbox 360 Console

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Cd tray on my 360 wont stay shut

My cd tray on my 360 wont stay shut it just keeps opening as soon as i turn my 360 on, when i try to close the tray it just opens again even when theres no disk in the tray

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Either you will need it repaired or u can do it the cheap way and after the disc tray is shut put some tape over it and see if it will read it still. If not it will need to be repaired. It will only cost about $35 or free if you are still under warranty.

Posted on Feb 14, 2008

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1 Answer

Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...


The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.

http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






May 03, 2010 | Video Game Consoles & Games

2 Answers

My door will not stay shut to play a game what is wrong.my ps2 door was not opening so we thought we fixed it but now it wont stay shut . all lights are on just wont stay shut to even read/play any games...


the tray doesnt stay in. does your ps2 sit on its side where the tray is sideways, or is it straight up? i think you should try rotating it to a point where it should stay shut.

Feb 11, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

My xbox tray when i close it just opens again and will not stay closed


try to leave it open and hold it open and turn the consel off. tehn turn the consel back on and see if it stays closed. or there mite be something inside the game drive thats not alowing it to close fully be sure the cd drive its clean of all debry

Dec 17, 2009 | Microsoft Xbox 360 Console

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Xbox 360 disk tray wont stay shut


My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

May 28, 2009 | Microsoft Xbox 360 Console

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DISC TRAY WONT CLOSE... PLEASE HELP !!!!1


the drive switch is broken try to buy a new one and then it should work coz my dad works in the computer part

Dec 07, 2008 | Microsoft Xbox 360 Console

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Disc Tray wont stay shut


A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

Jun 22, 2008 | Microsoft Xbox 360 Console

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Call Microsoft you might have to get a repair.

Mar 08, 2008 | Microsoft Xbox 360 Console

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My xbox wont stay shut


push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

Nov 13, 2007 | Microsoft Xbox 360 Console

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