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I can't connnect to intrnet

Hi
how r u ? i hop be fine

i do new installation of windows xp and when i setup the modem and every thing alright , i cant connect to internet althuogh the the red light of the modem is turn on ..

it said : erorr 721 the remot computer did not respond for further assistanc click mor information ........... etc

so plz i wanna help if u can

we had a thunderstorm and thought that lightening zapped our modem. We have had two of the same type sent to us from BellSouth. Go through the steps to install. Get red light Computer is not recognizing modem. Bellsouth says its the computer. Computer tech says its the modem. Computer is only two months old. Tried everything.

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SYMPTOMS loadTOCNode(1, 'symptoms'); When you try to establish a dial-up connection after you upgrade your computer to Microsoft Windows XP from Microsoft Windows 98, from Microsoft Windows 98 Second Edition, or from Microsoft Windows Millennium Edition (Me), you may receive an error message that is similar to one of the following: Error 721: The remote computer is not responding. Error 678: The remote computer failed to respond. Error 691: Access was denied because the user name and/or password was invalid on the domain. Error 777: The connection attempt failed because the modem or other connecting device on the remote computer is out of order. To resolve this issue, contact the hardware manufacturer to inquire about how to obtain and install the latest Windows XP-compatible driver for the modem or download an XP driver for the modem

Posted on Feb 27, 2008

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