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Mp4 screen freezes

Just loaded music on to new mp4 for 1st time. Now screen frozen with 'egg timer' symbol. Tried everything, even allowing charge to run out completely clicking buttons etc. No reset button.

All pocket money now gone!! Please help!

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  • Anonymous Feb 14, 2008

    MP3 player has frozen in the middle of a song. It is not allowing us to turn it off. We have tried charging it to see if that will work but it is not. Please let me know how this problem can be fixed.

  • clinkmann Feb 21, 2008

    Have the same problem - the mp3/4 player freezes on startup 'egg timer' screen. Battery still charges but it is not possible to reset (?how); connecting to PC via USB does not give access to memory. Any idea what I can try?

  • alleni12001 Mar 02, 2008

    same here but it froze on the ok to remove screen but it still is charging without it being on the charger

  • Anonymous Aug 09, 2008

    I just my mp4 player and it just freezes on a hour glass... it won't charge, it won't do anything......

  • Anonymous Sep 26, 2008

    My MP4 is freezing on the egg timer, it wont do anything even on the PC

  • Anonymous Sep 28, 2008

    it freezes on the start up screen i see a hour glass then it freezes

  • DoN 786 Oct 25, 2008

    i have the same problem, my screen is freezed, no reset button, can do anuthing about it.

  • brigitanen Dec 25, 2008

    i hawe de same thing i turn it on and when it says go gear it just freezes and a white little box jumps out with louds of numbers and letters and doesnt mowe

  • rosenkyjosep Dec 29, 2008

    I really need help because my mp4/ipod nano frezees on timer thing I just bought it 1 week ago

  • xalibbx Dec 30, 2008

    my mp4 worked fine when i plugged it into my comp and i put all my songs on it...but then i left it into my comp for a long time and i tryed 2 plug it back in and it froze on the hourglass timer thing and now it does that everytime i plug it in does anyone no wot the problem is?? if u no y plz email meee as i wuna put songs on :( xxx

  • Lisette Mat Jan 16, 2009

    Mine freezes to it has like a waiting thing on it..
    I wanna listen to music heloooo!

  • Anonymous Apr 18, 2009

    what do you mean formate and restart again 



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Sounds like a corrupted file the only thing you can do is complete format and start a gain

Posted on Feb 14, 2008

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I just got a new mp4player i was uploading some Slick Shoes they are a punk band and i was uploading maybe 8songs from frostwire from itunes onto my mp4player and now when i go in the local folder and try to scorll up it looks like the screen is all messed up not the screen for my mp4player but the screen for the song listing oh and my UBScord has a tear in it it still works but how do i fix this

Posted on May 24, 2010

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Had the same issue, i downoaded a bad file. and since im not able to delete the corrupt file i had to get a new player.sorry but i took mines in the the guy couldnt fix it. always scan songs and videos before you download it. once you download a corrupt file theirs no going back.

Posted on Jun 04, 2009

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My mp4 froze thn i waited for the battery to go dead. whn it finally did all it said was software loading. it dont do nothing else.

Posted on Dec 14, 2009

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Mine is doing this thing were the screen will start flashin kinda and then it will be slow and freeze and then turn off, you may have gotten some steam or something along with those sorts inside of it,i had had mine in the bathroom and i think that might be the issue,or you could have a burnt wire,or maybe one of the wires has come lose, what i would recommend is to take the back off (the screws are rather easy to remove if you have a knife) and check to make sure the wires are connecting right, then i would let it sit out for a while with the back off to let it dry out if you did get steam or something in there, then after a while keep the back off but turn it on, if it is working then congrats :] then put the back back on and let it charge for several hours, that should help, thats what ive done with mine and it is working fine again. bye thanks :D

Posted on Jun 04, 2011

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All you need to do is keep hold or pushing the on button/switch its what i did every time. It still freezes now and then but i know what to do

Posted on Sep 19, 2010

  • littlebroand Sep 25, 2010

    sorry i don't know what to do because i dont get an egg timer symbol my screen just turns white when it freezes. Although what did just pop into my mind i dont know if its correct though was there is probably a sertain song and when you press play to listen to it the mp4/3 will freeze it used to happen to mine but deleted the song and haypresto it stopped doing it.What i would do is ask an expert


How can you format if the PC wont recognise it?

Posted on Mar 03, 2008

  • agdowney Sep 17, 2011

    Same, my pc won't recognise the mp4 player,just comes on with the eggtimer showing


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