Have connected Voyager to PC by both serial and USB adapter.
On scaning beeps and displays barcode in hyper terminal but not Notepad and for the application to read the barcode , it must be seen in Notepad.
Can anyone help.
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Re: Voyager scans into hyer terminal but not Notepad
Did you read the installation and configuration manuals? I download them from this website: http://tinyurl.com/359pwh
Your scanner might note be configured correctly.
here are the guides I downloaded: http://tinyurl.com/2sakgf
And the MFG website where you can download the material: http://www.metrologic.com/corporate/products/pos/ms9520/
The scanner and host system must use the same communication protocol. I have a feeling the scanner is not configured correctly. The USB and serial connectors are 2 different types of configuration, but there are more.
You can also download the drivers and POS software from there website.
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If the scanner beeps just once after a scan, than he recognize the barcode and sends the data to the computer. If you dont receive any data, you are waiting for them on wrong interface. Data from USB or KeyboardWedge do come to Notepad/Word etc. The data from Serial RS232 Connection can you see only in Hyperterminal or similar application.
If the scanner is connected through USB connection, the barcode should appear in the Notepad. If you use the Serial connection RS232, the Barcode data are showed than in Hyperterminal or other application, which is interpreting data from Serial Port.
Please scan the barcode from Product Guide according to your connection. And check the scanned data in an application - Notepad for Keyboard Wedge or USB, Hyperterminal for RS232.
What interface? If it is a USB interface the scanner sends the numbers the same as if you had entered them on the keyboard. If you do just enter the barcode (need to know format actually sent to application) numbers does it also respond slow?
Plug the scanner into another PC/laptop, open notepad and scan a barcode, does it scan fast?
The POS application, if it is windows, open notepad and scan the barcode, does it scan faster.
It is likely the POS application that is responding slow.
For the POS applicaton:
- Is scan database local or on the network.
- Have you maintained the scan database? Re-index, compacting, etc
The four beep error is a communications error. Usually it indicates the scanne is not configured properly. If the scanner is connecting with the CBA-K01-S07PAR cable and you are using a PS/2 keyboard you should have scanned the IBM PC/AT barcode from Adobe page 56 of 342 of the LS2208 Product Reference Guide.
If you do not have a PS/2 keyboard attached and are using a USB to PS/2 adapter you should scan the IBM AT Notebook from that same page. If the scanner does not start working immediately you may have to reboot your system. If the scanner still does not work the CBA-U01-S07ZAR USB cable might be a better choice.
If you are not connecting with either of these cables and are still getting the four beep error a call to the Motorola support center may be in order. Their phone number is 800-653-5350.
The problem isn't your scanner or Vista, it's your adapter. Power requirements and speed of data require special adapters. One I always recommend is Scan Technology's part # STI-PS2-USB. I've tested it with all Metrologic scanners and it hasn't failed yet.