Question about Xerox DocuColor 12 Color Copier

3 Answers

Doc 12 Error Code

I have an error code of 3-380 what can be done to fix this

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  • logo_ci Aug 08, 2008

    sistem fault 3- 380 in docucolor 12

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3 Answers

You Have to Clean a litle square reflexive patch that is located on the IBT Belt.
Just remove the waste developer botle, turn the orange handle CCW, remove the 2 external screws of the IBT Assy and pull out the Transport drawer and IBT drawer. clean the patch reinstall and thats it.

Posted on Mar 26, 2008

Line r coming in center of print.miss printing is done the toner missing the print

Posted on Mar 06, 2008

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Posted on Jan 02, 2017

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Error Code - 9-343 on Doc 12


it seems you have problem in sensor ...........

change the FD interlock......

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the pw sensor on the cr assy is dirty.clean it.
move the printhead with your hand and place it to the right end and turn the printer on....
maybe will work...

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Doc 12 System Fault ... Error 9-363


This means you have problems with either your Toner Ctg, Developer Unit or worst Drum Cartridge
I would start with Toner
do you remember which toner ctg you installed
or recently replaced ?

Jul 23, 2009 | Office Equipment & Supplies

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Doc 12 error code 9-343


i had similar problem a week ago running black only job on extra heavy card stock.
there is black toner built up. when you run black only copy with little toner use, it builds up toner in black developer and motor could not run.
always mix black and color jobs and run alternate, so there is no excesses in any color. or cheaper way how i did without paying color clicks.
i got rid of excess black in following manner.
took 11x17 white sheet, copied as negative (solid black) and ran 30-50 black copies, which drained all excess black and then continued with job.
hope it works for you or get professional help or you will lose motherboard and motor if you just follow instruction as it tells you on error screen... switch off and switch on. do not keep on repeating.

Oct 23, 2008 | Xerox DocuColor 12 Printer

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Error code 1/-3/1090 Doc #5305


Uninstall Nero 7 and reinstall
=^_^=

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