Brother DCP 115C All-In-One InkJet Printer Logo
Posted on Jan 23, 2010
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Unable to initilise and checked the ptinter, which is al ok

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  • Expert 60 Answers
  • Posted on Feb 04, 2010
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Joined: Jan 01, 2010
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If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
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