Question about Dell Axim X50 Pocket PC

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Hard reset screen appears whenever i change the main battery

The hard reset screen appears whenever I change the main battery. This never happens before.

Any idea how this problem can be rectified? Thank you.


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  • suha77 Mar 27, 2008

    The same problem with me, x50v hard resets after I change the battery and asks whether I'd like to keep or clean all the data. Any help would be appreciated.

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The same problem with me, x50v hard resets after I change the battery and asks whether I'd like to keep or clean all the data. I had check the use battery if remain at 30%, replace with new battery it also show with remain 30%, Somebaody can help me to solve this problem. Thanks.

Posted on Dec 11, 2008

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Your pda has a built in battery.The inbuilt one has lost its charge. To keep it from reseting to its original factory settings. You need to keep the main battery(the one you charge up) regularly charged.

Posted on May 28, 2008

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What kind of reset have you tried? A soft set (power off phone) or a hard set (take the battery out and wait 30 seconds) ? whenever you have problems with a smart phone, always do a hard set. You can find a downloadable app to put on your phone that will simulate a hard set without physically removing the battery. anytime you add an app or change the properties of an app, be sure to do a hard set.

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A hard reset will erase everything on the smart phone. If you still see your data, then you were not successful in performing the hard reset. In that case, what you have done is a soft reset.

Carefully try one of these two methods:

Main method:
1. Pull the battery out. Put the battery back in while holding the RED button down and a reset screen will appear.
2. Push the up button on the five-way to start the reset process.

Alternate process:
1. Similar to the hard-reset of the Treo 650. Remove the battery cover.
2. Press and hold the Red radio button.
3. Use the stylus to depress the reset button next to the battery.
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Fix #1 - Soft Reset - Take out the battery. On the back of your phone, pop the cover off, remove battery, place battery back in and it will show each screen once and power on normally.

Fix #2 - Hard Reset - To do a hard reset, hold the power button while you replace the battery and then release it when the Palm logo appears.

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i had the same problem. but after changing the battery its oky now. its better u change your battery. u will end up the problem. but before changing the battery just c that is the outer cover of i-mate intact or not. because the problem with me was another one also. the external small cover could not be properly closed and it would move whenever i moved the cell phone alot. because there is a sensor along the shutting edges of the back cover. untill its closed completely your imate will give u the same problem. so first see the the cover is not moving all the time and if u do not have problem with that then change your battery. love u buddy. babay. a cute pakistani.

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If you forget the password, the only way to get back in is to perform a "hard reset." Performing a hard reset causes you to loose all data on your phone unfortunately (numbers, texts, and all). Hopefully you've sync-ed up your data on your computer recently.

To perform a hard reset, do the following:
1 - Remove the battery cover.
2 - Take out the battery.
3 - Put the battery back in. An orange Palm logo will appear on your screen.
4 - While the logo is showing, press & hold the Power/End button until a black status bar appears on the screen, fills completely, and then goes away. Then you can stop pressing the button.
5 - Next on your screen will be a prompt to erase all data. Press up to say Yes.
6 - Next select your language and you have an empty phone to start a new. If you've previously sync-ed up your data, you can sync up now and add it all back.

Good luck!

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the solution to the problem is explained in detail here
http://mastermindinaction.blogspot.com/

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First make sure your phone is fully charged. Then check...
It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

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- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
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- if you dont see the black screen with the reset option, pull the battery out, reinsert it and repeat the above steps
- when you see the black screen with the reset option, press the Send button to confirm the reset.

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2 Answers

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try performing a battery reset..it will reset the internal radio and the charging circuitry..only problem here is that u need an AC charger to switch the phone back on. this will wipe out all data u may want to back it up before trying this option heres how to do it Battery Disconnect Reset Treo 600 only A battery disconnect reset is a last resort step you can take to cut battery power, wipe all data, and regress a Treo 600 to its factory-fresh state. It only works on a Treo 600 smartphone. Important: A battery disconnect reset will erase everything on your smartphone, and also reset the wireless radio and disconnect the internal battery. All your data will be removed, and your formats, preferences and other settings are restored to their factory default settings. Don't perform a battery disconnect reset unless you've backed up your data, or you're willing to lose everything. You won't be able to turn your Treo 600 back on until you connect it to a power adapter, so do not perform this type of reset without your Treo 600 charger and a power source. HotSync note: Some third-party applications change the way your handheld backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost. To perform a battery disconnect reset: 1. Disconnect your Treo 600 from the AC charger. 2. Hold down the K and Backspace keys simultaneously. (Note: for French AZERTY keyboard, press K and M; for other language overlays, please refer to the customer support for your region) 3. While continuing to hold down the K and Backspace keys, press the RESET button inside the hole on the back panel of your device (where's the reset hole?). 4. Finding it hard to do? Good. We made this type of reset very awkward to perform, so that it would not happen by accident when your Treo 600 is jostling around in a pocket or bag. Sorry for the inconvenience. You might want to ask a friend to lend a hand if you find it too difficult to do by yourself. 5. Continue holding down K and Backspace. The screen will flash white briefly, and then go black. Release K and Backspace after this happens. Your Treo will appear to be "dead" and the screen will not turn on. If you see any activity ? such as the screen turning back on ? the reset was performed incorrectly; try again 6. To revive your Treo 600, connect it to the AC charger and plug the charger into a socket. The screen will stay blank for several seconds (as long as half a minute), then it will turn on. The LED will glow solid red, indicating charging. 7. Finally, follow the steps for recovering after a hard reset (a battery disconnect reset is an extended type of hard reset).

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