Question about Microsoft Windows XP Professional

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Unable to open Drives....

Hi all...
Sudden problem with one of the pc in my office is that I am unable to open all the drives with double click, once clicked it opens out the open with window and asking for a program to open with. My assumption is may be malware/virus. my symantec is updated and when scanned virus is not detecting. can any one Provide me a solution at the earliest...

Thanks in advance,,,,
Hari

Posted by on

  • harikreative Feb 15, 2008

    prior to this i faced problem with copy.exe i did the same by deleting autorun.inf file from drives but in this scenario i cannot find any hidden files though i uncheck hidden and system files...

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Hi Hari
You see in the tools tab if the folder options is still there.If it is there then use it to unhide the hidden files -operating system files too.
Once they get visible type in the address bar the path of the disk you want to open .After this look for the autorun.inf file in the disk and make sure you have no file .exe in it.If it is there just delete it.
And scan your pc fully .If no virus is detected change your antivirus to macafee or some good one.

Waiting for your fixya.

Posted on Feb 14, 2008

  • Griffin Kaves
    Griffin Kaves Feb 15, 2008

    Sorry Hari

    Didn't saw your comment earlier.

    Why don't you use commandline approach to check the virus.

    Hope you would be knowing that.In case, type cmd in the Run box.That makes the command.com appear .Use the command attrib to change the attribute of all files to visible,read /write able.Also system files too .

    Now, check directory using the chdir command.That lists all the files in the c:/,d:/or e:/ drive .Then delete or erase the virus files that are visible now using del or erase command.



    Now Make a full scan of your system .



    Hope you will be able to work it out.



    Waiting for your fixya.

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