a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi bashamdbasha If you have forgotten the code, you can unlock the IPod by doing the following: Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your IPod is associated with, do this: 1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data. Please take time to rate me Bud
Since iPods are basically big hard drives with special software and a screen, the hard drive in your iPod needs to be formatted. Formatting is essentially the process of prepping the drive to talk to the computer it connects to.
Luckily, you usually don't have to worry about formatting your iPod. Formatting happens automatically when you first set up your iPod. If you use your iPod with a Mac, during this process it becomes Mac formatted. If you use it with Windows, it gets Windows formatting.
If you want to clear the hard drive...the way you will format it you will double left click on "My computer" when the window opens you will have to find your Ipod amonst the listings...right click on it and select "format"...the follow the instructions Please take time to rate me
If you have forgotten the code, you can unlock the IPod by doing the following: 1. Connect your IPod to your computer (the first one IPod sync with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you still can't unlock IPod by connecting it to the computer that you use to manage the songs, you can restore your iPod to it's factory settings using Itunes.
Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
Hold down the power and home keys down for about 10 seconds each while
plugged into itunes. When the screen goes black, release the power
button but keep holding the home key until itunes says. We have
detected an itouch in recovery mode.
When connect ipod to computer, go to my computer. Click on ipod:- -click on tools, go to folder options -go to view tab -check show hidden files -a ghost like folder will apear: ipod control -click on it and go to device -there will be a locked file -click and delete it
You would need to plug the iPod into your computer and run iTunes. iTunes can be downloaded here: http://www.apple.com/itunes/download/ If you didn't get a cable for the iPod when you bought it, you can get one here: http://www.amazon.com/Apple-M9126G-A-Data-cable/dp/B00009KO0D If the iPod had a security code on it, using it on your computer with iTunes will unlock it. iTunes will automatically detect the iPod and bring up a menu. It may ask you if you want to erase the files on it. If it doesn't, you will be able to delete the files through iTunes.
If nobody has figured out this problem or if anybody else is having the same problem I have a solution that could possibly work. I had the same problem so I right clicked My Computer and went to Properties. Click on the Hardware tab, and then click on Device Manager. Scroll down to Universal Serial Bus controllers look for anything that may have a yellow exclamation point. Mine said something like Apple Ipod Driver or something along those lines. Right click that and click Update Driver... Then click Next and it should update it for you and work fine. Hopefully this will help anybody that is having this problem.