Hi guys, my Sansa e250 told me this afternoon that I had a bad song and stopped playing. Soon the screen went dark, but left the blue scroll light on. I was able to turn the phone off, but when I tried to turn it back on it just went back to the black screen, w/ the blue scroll. So I left it on the rest of the day, and the phone did indeed die. After that I plugged it into my computer to charge, again NOTHING! Please can anyone help me! Thank you in advanced.
Move the button HOLD switch ON,to see orange.Hold down REC button and with the REc button holding down,connect the player to the computer.this is Recovery Mode.If your computer recougnize your plaer like 16mbFormat,everything is ok,in this case do as i say in the following text.(if it doesn't been recougnized by the computer...i can't help you)Go to START-PROGRAMS-ACCESORIES-NOTEPAD.IN the new text notepad,do not write anything,go to file-save as.In the box "Save as type" select "all files" and in the box "file name" write :sansa.fmt
Save the notepad file on desktop and copy it in your "16mbFormat"sansa player in recovery mode.16mbFormat is the name of your player in recovery mode wich you will find in My computer.Do not copy anything at there.like music or other files.after that disconect your player and enjoy.this is FORMAT in Recovery MOde.
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well, first format the sansa player on ur computer, then reaply ur music and find a better quality song like that 1 to put on it, i recomend buying it off itunes or something like that, because it could have a virus in the song or it cannot be played on the player, (via: it is not the right format to be played on it, like mp3 or wma files.)
Make sure the hold switch is not engaged.
Remove the songs from the player and then reload them. If they are froma subscription service, make sure they do not have fixed-term licenses on them. Right-click song --> Properties --> digital rights or media usage rights Use Windows Media Player to view the songs that are stored on your mp3 player - best to view them in the "Sync" tab. Find the song that you want to delete, right-click the song, and select Delete (or left-click and press Delete on your keyboard). Voila!
Try reloading the firmware. If the Sansa Updater says that you have the lastest firmware download the firmware manually and then run the software.
In addition, tech support is fantastic with Sansa give them a call or e-mail.
If you installed the firmware update, you might have forgotten to change the device to MSC mode.. try going to settings>USB mode>MSC
This should probably work..
to stop a song while its playing, click the |<< button while you have the screen with the current song. (you can pause a song on this same screen with the >|| button) If you have gone back to any of the menu screens, wait for a couple seconds and the player will automatically go back tot he song display screen so you can stop the song.