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Once you have downloaded the modem driver please right click on the downloaded file and then select extract all.Now open the file that you have extracted and then select the kind of Window(most probably would be Windows Xp or Windows7) then once you have opened the file locate a file named setup.exe(file type application).All that you need to do now is double click on this file and follow the instructions and you should have the modem driver installed.When the installation is complete please do restart the computer once.
Thank you for your time and best wishes for your effort.
This is rohit from Primus Tech Support, Canada
As i understand correctly, you canot make the modem work with windows vista, right?
Make sure that the OS Window Vista has not encountered any problems while installation process.
Try to create a conectoid
click start>control panel>internet connection>network and sharing center>setup a new connection or network>connect to the internt>broadband PPPoE> Enter you User ID and the Password (contact your ISP) confirm the password and click connect.
You should be conected.
Make sure the ADSL LINK or DSL light on the modem is solid before you create the connectoid.
a mother board is a big thing to replace. you may want to just buy another computer if thats the case. it may also be the way it hooks up. is it a card. if it's a card thta slot maybe shorting it out. if so try a diffrent slot. my best advice is move away from dial up all together.
When you try to establish a dial-up connection after you upgrade your computer to Microsoft Windows XP from Microsoft Windows 98, from Microsoft Windows 98 Second Edition, or from Microsoft Windows Millennium Edition (Me), you may receive an error message that is similar to one of the following:
Error 721: The remote computer is not responding.
Error 678: The remote computer failed to respond.
Error 691: Access was denied because the user name and/or password was invalid on the domain.
Error 777: The connection attempt failed because the modem or other connecting device on the remote computer is out of order.
To resolve this issue, contact the hardware manufacturer to inquire about how to obtain and install the latest Windows XP-compatible driver for the modem or download an XP driver for the modem
Hello there, sounds to me like a softwere problem. Try downloading the drivers again from the website of the make of the modem.
Install them again - if you're getting the same message after, Download anti-virus FREE AVG you can find this at this link for windows: http://free3.grisoft.cz/softw/70free/setup/avg75free_446a965.exe Install this run it on a test see what it says and you may find your problem.
if not then you could do a deep clean and fully re-install windows xp - REMEMBER TO BACK-UP ANY FILES YOU WANT TO KEEP BEFORE DOING SO.
in the meantime good luck
keepin it hardcore!!!!! = (htid) hardcore till i die !