Question about KitchenAid Architect KBFA25ERSS Stainless Steel French Door Refrigerator

2 Answers

Water dispensing All worked well. Filter was down to 15% or so, and I installed a new filter. Bingo, no water. Pulled out fridge, vacuumed the dust bunnies, pulled off back panel, connections all seemed good. Bought second filter, same result... Any ideas? Awfully coincidental for the pump to fsail, but I await your expertise. Water dispenser quit working all of a sudden. I checked the supply and had water through the filter and back into the supply lines to the dispenser. When I puched the button I could hear the valve opening but no water. The tank behind the crisper seemed real cold, maybe frozen. I disconnected the outlet line and blew back into the dispenser. Tried it again and it started to dribble, then came on full. Ran a gallon of water through the dispenser, checked the tank and it was alot warmer...seems to work ok now.

Posted by on


2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Tank behind the crispers have two water lines coming into it... one in the right and one on the left... most likely the water inside one of these or inside the tank itself is frozen. remove the crispers and take a hair dryer to the tank and water lines. that fixes the issue if you can hear the valve opening but no water comes out.

Posted on Jul 07, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • KitchenAid Master
  • 2,651 Answers

They do have a water tank freeze up kit for that exact issue

Posted on Feb 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Water filter pops out when dispenser pad is pushed

I assume you mean the water dispenser here. Most likely, the filter is not seated properly, and the change in line pressure when you push the dispenser pad is popping the filter out of place. You didn't specify the refrigerator, so there are a couple of generic things to try:
  1. There are a couple of water filter types - the push-in-and-click kind, and the push-in-and-turn kind. If it's the push-and-click kind, then there's probably a button next to it. Turn off the water to the line (probably under your sink), push the button to eject the filter, make sure that the o-rings are in place on the end that's inserted. If the filter has been in there for years, probably best to replace it, it's probably clogged but good. Anyhow, insert and eject the filter 4 or 5 times, make sure it feels like it's seating properly.
The push-and-turn ones often have some cap that blends in with the molding of the fridge. Make sure the cap in attached to the top of the filter , insert, and make sure you do the full quarter turn to lock it in place. You should not be able to pull it backwards at this point. Turn it back and forth a couple of times. it should be stiff, but not feel mechanically impeded or jammed. There could be dust bunnies or other floor debris that got pushed in at a previous filter swap jamming things up in there. A crevice tool on the vacuum might help clear debris if it's there (don't do this if water is actually flowing out of the filter spigot )

Try it now (remember to turn the water back on) , that should hopefully fix the issue.

If not, the next generic things to try are:
  1. Replace the filter.
  2. See if the dispenser works without the filter in place. Many fridges have a bypass so that a filter in mid-replacement won't flood the kitchen. If things run ok, try running a couple of gallons of water through. A lot of fridges give you cold water by having a big coil of tubing in the fridge compartment, probably under/behind the vegetable bins. There's the content of a couple of glasses of water in the line, so it's being chilled in the line. If they get clogged, or have some organic gack growing in them, then there'll be more back pressure on the filter when the wall pressure tries to push water through the coil. If things still flow, try running a few gallons of water through the line to see if things will start flowing better. That may clear it up.
If the new filter is still being ejected after running a lot of water through, probably time to get an appliance specialist involved.

Good Luck!

Nov 06, 2015 | Refrigerators

1 Answer

No Water going in to the fridge

Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

Nov 06, 2015 | Refrigerators

1 Answer

Water won t dispense

You question says you can get water if no filter is installed. And it started when you put in the new filter. So what is the problem? Or you can't get water? If you can't get it. Your filter might not be the correct filter? Or it is not seating correctly or all the way. Also when you replace a water filter you have to bleed the air out of the water line. You do this by using a large cup or pitcher (if it will fit) to dispense the water into until all the air is out of the line. It might take a few minutes & or a couple cups full.
Also on most fridges you can get water at the dispenser without a filter but the only way is if the manufacturer makes what is called a water filter bypass. You would have to look it up by the model number of your fridge. is a great place to look. Just enter your model number & it will give you a complete break down of all the parts for that refrigerator. Or you could ask a retail refrigerator repair company if they can get it for you.

If you need further help, reach me via phone at

Feb 01, 2014 | Whirlpool Refrigerators

1 Answer

Water dispenser beep-beep

I am wondering about the hose you shoved in and the leak stopped. Is the hose you pushed in buckled where it hooks on or is there a buckled spot where the water comes out of the fridge. Just a guess.

Mar 03, 2017 | Hotpoint HSS25GFP Side by Side...

1 Answer

Water filter removal

Lawrence, you will need to get a filter plug that replaces the filter, if you don't want to use the fridge filter element, otherwise, you will not be able to get ice and water from the dispenser.

I tried to look up the part you need, but the model number you provided appears to be missing some alpha or digits. I would suggest you contact KitchenAid or the retailer where you purchased it from, and ask them to order you the plug. Sometimes these fridges are shipped with the bypass plug installed and the new filter gets put in at installation by the delivery people, etc. If yours already had the filter installed, you'll have to buy a filter cap/plug in order to still get ice and water from the fridge.

Here's a link to a possible plug for your fridge:

Here's another one you can look at, just scroll down and you'll see the plugs mid-way down the page.

I hope you find this Very Helpful and best regards!

Aug 20, 2009 | KitchenAid KSSP48QMS Side by Side...

1 Answer

Ice maker tray not filling with water.

Changed the filter, now it works fine. I'd still like to find a way to bypass the filter. My fridge is only 2 yrs. old, but I'm sure it will have plenty of life left after these filters become unavailable.

Jul 06, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water will not dispense on LSC27931ST fridge. I just installed it, does it take a while before it works? Or is it a filter, line prob...Unit is brand new

Make sure the line tap valve for the water supply is open. Check the filter is installed properly. Be sure both doors are completely closed. Listen for a clicking noise when you press the dispense button (that's the solenoid valve opening). If it's just installed, you will have to hold the dispense button down for several minutes to fill up the filter and the lines.

Jan 05, 2009 | Refrigerators

3 Answers

Water dispenser inside fridge does not dispense water

Are the water inlet / outlet correctly fitted onto the filter ??
Sounds silly - but very easy mistake seen several times.
Is the water supply for the filter turned on . . remove hoses from filter to verify. - YOU WILL GET WET.

Aug 15, 2008 | KitchenAid Architect KBRA20ERSS Bottom...

2 Answers

Ice maker not working

what filter? drying filter? Water filter? Dust Filter?

Jun 24, 2008 | Frigidaire FRS26R4A Side by Side...

1 Answer

Amana fridge water filter squealing

I would suggest that you put the new water filter back in and try dispensing water for about ten minutes. If there is still a high pitched noise then you could try bleeding the water line at different points along the water circuit (with control over the incoming supply). The fact that you are forcing water through the tank should normally resolve any air locks. The water filter could also be bled of air. Hope this is of some help.

Sep 05, 2007 | Amana ASD2326HE Side by Side Refrigerator

Not finding what you are looking for?
KitchenAid Architect KBFA25ERSS Stainless Steel French Door Refrigerator Logo

326 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers


Level 3 Expert

1216 Answers


Level 2 Expert

106 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides