Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

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User / installation guide

Please send me user guide / installation guide for polycom viewstation PVS-16XX to vshetty@abanteservices.com

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Please send me user guide /installation guide for polycom pn4-14xx to frankdeleon1968@yahoo.com

Posted on Jul 09, 2008

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I need viewstation software! I have a system that has 3.x software, but I need to install 7.2.. where can i get 5.0 or a middle step software?? polycom does not show it on their website anymore.


I have looked all over trying to find this for you and you are correct, it is no longer listed anywhere, but Polycom definitely has it in their archives on a server somewhere.

Contact them at 1 925 9246000 and request the software, they should be able to email you a link to it.

All old links are dead / gone but it must still exist, they wouldn't just leave their customers hanging like that.

Tim

Nov 08, 2010 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Installation guide for polycom viewstation PVS-16XX


On the Polycom support website download the documentation for the Viewstation SP. It is very similar.

Mar 31, 2010 | Polycom ViewStation ISDN (pcy220011323001)...

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Polycom ViewStation SP will not power on.


First you should check if the power supply is working. You can buy a different one on ebay or if you have a second one you can see if that is the cause. If your power supply says "Spectre" instead of Polycom then it is a good chance that the power supply is at fault. Those weren't so reliable.

Sep 30, 2009 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Need User Guide


Um; just a thought but if it's software is Win98 and if your system is running XP SP2 or Vista I'd say you really do need a Guru. A simple answer like running in 98 mode under XP/Vista may not work.

As far as the manual goes, "Google" will generally get you what you want. I did and got www.labx.com as a starting point for your manual. many other lisings for it..

Aug 29, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

5 Answers

How do I find the MAC Address for my Polycom ViewStation ISDN Video Conference?


I just called Polycom and the guy said it starts with 0003 or 0004. Sure enough I had one of those numbers, it was the same as the serial number on the box the phone came in. This number is found on a sticker on the back side of the phone. Easy to find, but not labeled as a "mac address"

Feb 08, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Polycom ViewStation H.323 Red Blinking Light


Are you able to move the camera using the remote?
If not, then you may have a hardware issue.
If yes, then try to connect to the Viewstation (web interface) using its IP from a Computer.

Let me know what happens

Jan 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

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