Question about HP PSC 1610 All-In-One InkJet Printer

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How to get the scanner working

I downloaded the program for xp and when i try and scan it says you need to install or run device software?any help, thanx for everything if u do find the solution

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Did you d/l the software program or just the drivers?
If you downloaded the softwared along with the drivers, then you should have a program that you should have installed that you can start up and then run different options from your computer.
The file that you should have downloaded should have been a 163 MB file. The description of the file is:
The Full Feature Software solution supplies full access to the many features of the All-in-One device and is intended for Users who want more than just a basic print and scan driver.
Here is the link to HP's Site for the d/l:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&cc=nz&dlc=en&product=390315&os=2093&lang=en

Good luck,
Hope this helps.
If I have helped you with your question, please remember to leave a feedback and or rating for me.
Thanks
Mac

Posted on Feb 14, 2008

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I have a Canon 4200F scanner and recently purchased a new computer with Windows 7 that is 64 Bit. When I try to use the scanner get a message that I need a WIA driver to use this device. Can you please...


Hi bjgestel !
This means there is no more support from HP for your unit under Windows 7 but Windows has a compatible driver included in it's system ( WIA ) .
The scanner should run smooth but with some restrictive functions . Normaly , it should run without having installed the HP XP driver/ sofware . If this not your case , there is a workaround after you installed the XP driver and made sure installation was successfull . The scanner will need to run with a third party application . Download FreeKapture from
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I bought the Canon Canoscan N1240u flatbed scanner. I downloaded the drivers and plugged in the cord that came with it but it doesn't do anything.


Just to be sure, did you install the driver in addition to downloading it? Full software or basic driver. The software must be installed before connecting the data cable. What OS are you using? (if you have Vista 64-bit, it is not compatible) If you didn't install the software, uninstall the OS driver and disconnect the data cable before attempting to install the Canon software. Otherwise see the notes for scanning with other software.

First are you trying to use the scanner buttons? These will only work if the full software is installed. For the buttons to work, you have to set up the scanner button destinations in the Canon software first. Also a monitoring program must be running for the button presses to work.

So try scanning from the computer first. If you still get an error, try a new data cable. If you are using a USB hub, try a direct connection. Make sure your USB ports work with a known working device. You can also check if the ports are disabled for security (in the Device Manager for Windows) or power savings (an advanced setting from the Screen Saver).

Once you have scanned successfully from the computer, go to the Settings section of the Toolbox to set the default destinations for the scan buttons.

If you only installed the basic driver, you can scan with Paint (XP or Vista), File > Import from Camera or Scanner > New Scan. Vista also has Windows Fax and Scan (New Scan) and Photo Gallery to acquire scans. I don't know the Mac software. Third-party software will also work if installed.

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1 Answer

Will not scan. Error C:\ProgramFilesEPSON\escndv\es006c is displayed. Shows also ESCNDV.Exe


Do a complete reinstall.
1. Click Start, go to Control Panel, click System.
2. Click Hardware > Device Manager (XP). Click Device Manager (Vista and 7)
3. Look for Imaging Devices, right click on your Epson scanner and click uninstall.
4. Disconnect the usb cable from the printer.
5. Go to Control Panel > Add/Remove Programs (XP) Control Panel > Programs > Programs and Features (Vista and 7)
6. Look for Epson Scan and click Change/Remove/Uninstall.
7. Restart your computer.
8. Download the SCANNER software from the Epson website. If you have the disc, you can also run it.
9. Connect the usb cable back to the printer and computer.
10. Try scanning.
If that does not resolve your issue, you might need to remove Epson Scan from the Registry and reinstall the software again.

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If you can get the software onto your computer, try right clicking on the scanner program--properties--compatability tab--check "run this program in Xp compatability". Worked for me in Vista

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Try a good scanner program called vuescan. Much better than Nikon software. I have been using on XP for a long time and no problems

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The LS2000 is older than XP and has some fairly tight requirements to work. The recommended SCSI adapter is an Adaptec 2906, and you will probably need to backrev the ASPI layer driver files to version 4.7 (available on adaptec.com site). You may need to boot in Safe Mode to remove the later versions of the ASPI files before you can install the 4.7 files. You will also need to update your Nikon Scan software to version 3.1.2, available online by googling "nikon scan 3.1.2".

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ok connect your scanner in other usb port also check that all usb proper working.
then try to change cable.
may be your xp sp3 virsion not detect your scanner install proper driver for that.

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Second the Vuescan reco. That's what I use. OTOH, a dual boot machine with an XP partition can also solve the problem. A real PITA but feasible (I have one).

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What is your operating system?

If XP, check your device manager to see if the scanner is being recognized by XP.

What is your scanning software?
Try to use another scan program ( a free demo version should work fine.)

Are you using TWAIN or an ISIS driver? If it is a TWAIN driver, then any Photo editing program should be able to connect ( usuallly!?).

Jul 04, 2008 | Office Equipment & Supplies

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