Question about HP PSC 1610 All-In-One InkJet Printer

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How to get the scanner working

I downloaded the program for xp and when i try and scan it says you need to install or run device software?any help, thanx for everything if u do find the solution

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Did you d/l the software program or just the drivers?
If you downloaded the softwared along with the drivers, then you should have a program that you should have installed that you can start up and then run different options from your computer.
The file that you should have downloaded should have been a 163 MB file. The description of the file is:
The Full Feature Software solution supplies full access to the many features of the All-in-One device and is intended for Users who want more than just a basic print and scan driver.
Here is the link to HP's Site for the d/l:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&cc=nz&dlc=en&product=390315&os=2093&lang=en

Good luck,
Hope this helps.
If I have helped you with your question, please remember to leave a feedback and or rating for me.
Thanks
Mac

Posted on Feb 14, 2008

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After getting Windows 7 I can't use the scanner button on my F340 aqll in one and I can't figureout the scanner feature on Windows 7


It sounds like you installed the generic OS driver from Windows 7. This driver only works for the printer. (Alternatively, you do not have the monitor program running or the destinations set in the HP software.)

If you plugged in the data cable before installing the HP software, uninstall the printer (Devices and Printers) then disconnect the data cable (USB). Go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1128309& and select your Win7 version (32- or 64-bit). Then click Next. Expand the section marked driver and download the Full Software. Install the software. Connect the data cable when prompted to do so. (Try a new USB cable since scanning requires bi-directional communication with the printer and can fail when the printer works). Avoid using a USB hub or print server.

If you do have the HP software installed, check that the monitor program is running (Start > Control Panel > System and Security > Adminstrative Tools > Component Services > Services.) The line for the HP monitor should say started. You may need to download and install the patches or the diagnostic utility from the above site to find a specific problem with the Win7 installation.

Next launch the HP software and attempt to scan from the computer. Next use the settings that give good results to program the defaults for the scan destination buttons. Now try to use the scan buttons on the all-in-one.

Once you have the HP drivers for both the printer and the scanner installed, the Windows 7 Fax and Scan and Paint programs should let you successfully scan from the computer. (New scan for fax and scan. File > Import from Camera or Scanner > New Scan for Paint.)

I hope this helps.

Cindy Wells

Apr 24, 2011 | HP Deskjet F340 All-In-One Printer

1 Answer

Need help in troubleshooting scanner problems for HP 7310xi. My scanner doesn't work at all. When I hit the 'scan to' button, the display reads "You need to install or run HP software for this...


Take the program completely out and restart computer. Install it again and install completely with out leaving any software programs out. You do have cd? If not go to hp.com and click on support for drivers and download them again. Make sure you have correct operating system checked. 32 bit is different than 64 bit....xp/vista..etc

Jan 03, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Will not scan. Error C:\ProgramFilesEPSON\escndv\es006c is displayed. Shows also ESCNDV.Exe


Do a complete reinstall.
1. Click Start, go to Control Panel, click System.
2. Click Hardware > Device Manager (XP). Click Device Manager (Vista and 7)
3. Look for Imaging Devices, right click on your Epson scanner and click uninstall.
4. Disconnect the usb cable from the printer.
5. Go to Control Panel > Add/Remove Programs (XP) Control Panel > Programs > Programs and Features (Vista and 7)
6. Look for Epson Scan and click Change/Remove/Uninstall.
7. Restart your computer.
8. Download the SCANNER software from the Epson website. If you have the disc, you can also run it.
9. Connect the usb cable back to the printer and computer.
10. Try scanning.
If that does not resolve your issue, you might need to remove Epson Scan from the Registry and reinstall the software again.

Nov 22, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Scanner doesn't work


You most probably need to install/re-install the printer/scanner software and scanner manager.
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#DriversAndSoftware
Above please find your canon drivers, download these and install as Administrator...also make sure you install the scanner driver as well as the printer driver...also you need a Scan manager too..
If you have installed the scanner before you need to remove it from device manager, by removing the drivers. Once that's done, unplug the printer. Then reboot,.(If you have a CD/DVD that came with the unit, you can and should use this, else download the files from the link given) Then install the new software now do NOT connect the device, only connect when/if asked, or at the end of the install and after a reboot, then, plug in the printer/scanner.
It should be detected and install itself, it may ask for drivers if so, show it where they are, and it should proceed and you should now be able to scan and print, now you must use a scanning program, and or the interface that came with the unit, Canon Scanmanager, however, if installed correctly you can also scan into Mspaint, Word, Publisher etc. but there are many free scan manager programs on the 'net. a good one is Vuescan, http://www.hamrick.com/ now the beauty of this program is that is doesn't require any "Drivers" as it has it's own, so as long as the scanner physically works, then this program will scan with it.
Another is Freekapture ,http://www.freewarefiles.com/FreeKapture_program_32165.html
This uses TWAIN drivers, that should install at the same time.
http://www.ehow.com/how_2006169_troubleshoot-scanner-printer.html
http://www.tutorialsweb.com/computers/printers-scanners/Tools-to-troubleshooting-printer-scanner-problems.htm
Above are a couple of DIY sites to help also.

Nov 08, 2010 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

No scan options


Did you install the full software before connecting the all-in-one to the computer? If the printer not scanning to the local computer or a networked computer? Were you trying to use the scanner buttons?

If this is a local problem (USB connection) uninstall any generic driver (these only drive the printer) and then unplug the data cable. Next download and install the software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=439491& (select your OS from the list). Connect data cable when prompted to do so. Try a new data cable if the problems persist (scanners require bidirectional communication and will fail when the printer works).
Try a direct connection (no USB hub or print server).

If the computer failed to respond to scanner button press, make sure that the monitoring program is running. You also need to set up the scan destinations in the HP Solution Center for the buttons to work.

If the scanner program isn't running, you can launch them manually. Computer > Local Disc (C:) > Program Files > HP > Digital Imaging > Bin (double click on each of the above drives/folders). Find either Hpiscnapp.exe or Hpqscnvw.exe and double click to launch the HP scan program.

XP, Vista and Win7 can acquire scans without the HP software but the scanner buttons will not work. All three can acquire scans with Paint (File > Import from Scanner or Camera > New Scan). Vista and Win7 also have Windows Fax and Scan (New Scan).

Since you need to set the destinations, you should use the HP software to launch scans first. This lets you get a feel for the defaults that will be best to put into the destinations.

I hope this helps.

Cindy Wells
(If the unit is networked, I do not know how the software connects.)

Sep 09, 2010 | HP Photosmart 3310 Printer

3 Answers

Scanning with Windows XP


first make sure the printer is installed to the os, if the cd wont work download the driver from the manufacturer website. then connect the device to the computer so that the scan can actually go some place. i believe this particular model has a scan buitton on the device however i am not so sure so please double check. if it does press the button. if not u have to scan the document with the software installed

Jul 08, 2009 | Canon PIXMA MX300 All-in-One Printer

3 Answers

Epson Stylus CX9400 Fax


From your Win Vista Computer;

1.) Try to uninstall ( epson scan ) in the Control Panel / Programs and Features ones it is removed.,

2.) Download TWAIN Driver and EPSON Scan Utility v3.20A > epson12384.exe

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90753&prodoid=63070382&infoType=Downloads&platform=Windows

3.) Ones it is downloaded and installed to your computer., try to launch epson scan ( if same issue persist )

>> On the Device Manager (Vista) if the Epson Scanner is listed under "Other Devices" -- with a yellow " ! " < right click on it and click on update driver., make sure that the option selected is " Install the software automatically (Recommended) and then press next > ..... you may need to restart your computer after this procedure..

>> Then try to scan again

Note >> if a pop on your computer for ( New hardware Found ) just ignore it / close it., after the scanner driver is installed it will go away.....

Jan 31, 2009 | Epson Stylus CX9400 Photo Printer

8 Answers

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
Make sure that you run the patch, after removing the printer USB cable from the computer. Restart the computer as the patch suggests and then install the Vista specific drivers, which also need to be downloaded from Dell Website.
Again, do not connect the printer unless the installation software asks you to.
For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

Nov 01, 2007 | Dell 922 All-In-One InkJet Printer

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