Question about Bissell Lift-Off(R) Revolution(R) Turbo Upright Vacuum

4 Answers

Bissell Lift Off Broken Belt and Brush Roller

Wait a minute, you've been a member for a month and you've posted over 400 solutions?? You really are a vacuum guru!  I saw that you replied to someone with a problem similar to mine, I'm assuming my solution is the same...
I have a Bissell Lift -Off Revolution vacuum model number 3760-2. Rubber smell turned out to be a broken belt. The brush won't rotate even by hand, which just seems weird. You told the other person they'd need to replace both the belt and the brush roller. 

How do I replace the belt? And where is the best place to get the replacement parts quickly and reasonably priced

Or should I just take it to you!  :-)   Where do you live?

Kristin Dewey
Los Angeles

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  • 6 more comments 
  • bearlywood Feb 15, 2008

    Thank you. I'm still not clear on how to install the belt though?

  • bearlywood Feb 16, 2008

    Thank you so much!


  • bearlywood Mar 02, 2008

    A little hitch... Went to a vacuum service shop and while they didn't have the exact roller brush number you said I needed, they insisted they one they sold me would fit. Turned out it didn't fit. The belt seemed to fit but not the roller brush.

    I finally found a place who had the roller brush I needed in stock. The brush and belt are installed. The vacuum cleaner works - but not very well. The brush only rotates when the vacuum is being pushed forward, not when pulled back and not when the vacuum is stationary. The "brush" button is on. I think maybe the belt is the wrong size now and isn't tight enough to pull the brush around the way it should. Does that make sense?

    I don't know how to tell if it's a number 8 belt. It had seven rows of dots on it. Does that mean it's a size 7 belt?


  • bearlywood Mar 02, 2008

    Thanks again.. I'm so grateful to have this forum.

    Off to write a negative review of the shop that sold me the wrong brush roller and the wrong belt, then never returned my call...


  • LakewoodBarb Mar 17, 2008

    03/17/08: My new Bissell Lift-Off floor brush quit working the second time I used the vacuum, and the belt sheered off. I finally found the right belt part and installed it though it was a challenge to work it over the motor pulley (looks like a black peg). The brush still would not move manually or when I turned on and reclined the machine. I called Bissell. Turns out there is a bearing IN the brush that freezes up under certain circumstances. When this happens the brush will not turn. You must replace the brush. I will write again after

    I receive and install the new brush to give an update.--Barb, Lakewood, CO

  • Anonymous May 13, 2008

    Hi Lakewood Barb again. Bissell shipped me another brush roller and belts because the rep I spoke to thought I was too stupid to buy the correct belts (I had bought the right ones at Lowe's). I waited the 7-10 days for delivery and nothing. Tracked down problem--package was lost. Bissell finally shipped again and again I had to wait 7-10 days. At this point it's been a month since I have been able to vacuum. The new brush was a different color but seemed the same as the old, broken one. Slipped it in and and stretched belt over it. Everything fits properly and now I can turn the brush by hand as I'm supposed to be able to. But now the vacuum isn't picking up the cat hair the way it did the first 2 times I used it. I used to fill the canister several times during vacuuming and now I scarcely get any cat fur at all. I have tried different floor settings; vacuuming slow; vacuuming fast; vacuuming the same spot over and over--and the bottom line is that I am back to hand-picking cat hair out of the carpet just like with my old vacuum. I am just disgusted with this company and will never buy a Bissell again.

  • sherrymcd Nov 22, 2008

    I have the same problem. The roller wouldn't turn and ate the belt. It wouldn't turn by hand either. I'm looking around for a replacenment belt and roller now.

    I wasn't too happy with the way this model performed out of the box compared to my 4 year old Dyson. I bought it to use as an upstairs vacuum and thought, for the price I paid, it would be an okay for the light work upstairs. I'd trash it except for the amount of money I paid for it.

  • Tbrown72 Dec 10, 2008

    same thing here. i get suction but the brush wont turn. the belt is fine. i figured it was the motor itself, but i couldnt get the bottom off to look at it. i removed the 6 screws on the tray and 2 that hold on the bottom wheels but nothing.



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I had the same problem. I found that the brush actually melted to the end cap (the one with the square/ovalish end). I was able to pull it off with some force and applied some WD-40, but that only worked for one more use. The brush has again melted to the end cap and it is too deformed to try and fix. I suppose I will have to search for a new brush, but this model obviously has some innate flaws.

Posted on Dec 06, 2008

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I live in Wa. state, so it would be alittle far for you to bring in. But take of the bottom plate,( brush roll #2032085, sells for around $18, belt is style 8, #2106679 for about $4) then you can get to the brush roll and belt. You just need to find somebody who sells vac. parts to buy them from.

Posted on Feb 14, 2008

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  • Lauren Junge
    Lauren Junge Feb 16, 2008

    Take off the bottom plate, either 4 or 6 screws, then you can get to the brush roll and belt. Take out the brush roll, check it to make sure the ends turn ok, put new belt over the motor shaft then over the brush roll, stretch it until the brush roll will go back into place, re-install the bottom plate, make sure that the brush will turn when you try to move it, Here is a break down of it:

  • Lauren Junge
    Lauren Junge Feb 16, 2008

    You are welcome.

  • Lauren Junge
    Lauren Junge Mar 02, 2008

    That belt with the dots is a Eureka belt, not a Bissell and they are different. The belt is slipping that is why you are having a problem. You just need to find the right belt, if you jave to go to and find out who has Bissell parts near you, or maybe you can but direct from them.


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I have the Bissel Lift Off and recently the floor part wont even turn on. I turn the brush switch on, but there is no power or anything. I can still vaccme using the hose, but thats pretty tiring to vaccume a carpet with!

Any idea's??

Thanks so much!

Posted on Feb 05, 2010

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My daughter and I just took apart her Bissell Lift Off vacuum, down to the motor. After some searching we discovered that the part that was torn apart, in many pieces, was the motor cushion. Now to find that part is the problem. Does anyone have any idea where we might locate one?

Posted on Jun 20, 2009

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I have a lift-off bissell vaccuum and as I vacuum often the power brush will turn off and on. How can I fix this?

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.

Ava B.
Think Crucial Customer Care

Jul 16, 2011 | Bissell 37604 Lift-Off Pet Bagless Upright...

1 Answer

No power to brushes no result when brush switch activated

If you hear the brush moter running then the belt driving the roller has probably broken. It can be easily replaced by removing the brush plate underneath and pulling the roller out. Replacement belts are available on-line or may be available in hardware stores.Fit the new belt over the steel motor spindle first, then place the belt over the roller and insert the roller.
The belt will break if the roller gets jammed, so buy 2 belts and keep one as a spare.

Mar 07, 2011 | Bissell 3750 Lift Off Bagless Upright...

1 Answer

The belt for the maain vaccume broke off and now with the new belt the roller will not work.

It sounds like your roller brush itself might be bad. Try holding the roller brush holding just the end caps with your finger tips, and spinning the roller. Does the roller spin freely? If no, this indicates that your roller brush's bearings have melted together. This is a common problem for Bissell vacuums, as they use cheaper plastic bearing caps. The roller brush is not covered under the warranty either.

When this part goes bad, this causes the belt to break almost immediately. If you tried replacing the belt, and it broke immediately, your roller brush has gone bad.

Here's a link to the Bissell LiftOff Revolution rollerbrush on our site;

Bissell Roller Brush for Lift Off Bagless

Please leave me some feedback, or rate my solution helpful if this helped you fix your problem. Thanks so much,

Chris Jones

Jan 07, 2011 | Bissell LiftOff Revolution Pet Vac 37602...

1 Answer

The main roller will not work

Check for a broken belt that drives the roller. Remove the roller brush and clean as best you can. Add some WD40 at both ends of the roller brush between the brush and the pieces that hold the brush in place. Turn by hand to be sure the brush moves freely. Reassemble making sure the belt is on properly.

Oct 01, 2010 | Bissell Lift-Off(R) Revolution(R) Turbo...

1 Answer

Roller brush will not rotate. Brush motor and associated shaft are spinning. Belt has been replaced. Appears that the Brush Bar is frozen..... Is there a bearing in the roller brush that is frozen? ...

More than likely there is gunk underneath the endcaps. In the small airdriven attachment those end caps come off. It's likely true of the beater brush underneath too.

Jun 18, 2010 | Bissell 3750 Lift Off Bagless Upright...

2 Answers

The vacuum cleaning brush is not spending

Yes belt probably broken. Also the brush roller heats up on the ends, causing the plastic end cap nearest the belt to melt/weld to the end. It's supposed to spin freely. Also 2 bearings inside tend to become sticky, probably from heat. Next thing you know, the brush roller is seized and will not turn. Probably the whole reason the belt breaks. New belt & new brush roller, 30-35 bucks. It will happen again. Now you've spent almost half what it costs new. Lose the junk. 2 years for a cheap vacuum is the normal life span anyhow.

Dec 10, 2009 | Bissell 37604 Lift-Off Pet Bagless Upright...

1 Answer

I have a noisy Bissel3750 series lift-off bagless

You need to replace the belt and when you have the roller brush out to do that you need to clean it off really well. Here is a link to the belt you need and the manual which has instructions:

Bissell Lift-Off 3750 Belts

User Guide (PDF)

Dec 09, 2009 | Bissell Vacuums

2 Answers

It makes a very loud noise and doesnt pick up much

When they make noise like that there is usually an issue with the drive system (the belt and roller brush). I would try cleaning off the roller brush and putting a new belt on. You can access the roller brush and belt by turning the vacuum over so the brush faces up. There is a cover plate over the roller brush which can be removed by removing the (4) phillips screws. with the cover plate off, you can remove the brush and old belt. clean the brush off really good and put it back with a new belt. This is normal maintenence for this model and should be done every 6 months.
You can get the replacement belt here:

Oct 24, 2009 | Bissell 6594 PowerForce Bagless Upright...

1 Answer

Bissell lift off, brush won't move smell burning rubber belt fine

OK - so your brush roller is jammed. And yes, the belt is melting! Unplug the machine, remove the belt (you will need another new one anyway) then see if you can turn the roller by hand. If it turns freely without you doing anything else, then you may have put the new belt in incorrectly. However, you will probably find you can't turn it, or it's hard work (it should rotate freely). Remove the roller and check the bearings - there may well be something tangled up at one end of the roller. If you can get the roller rotating freely, all should be well.
Good luck

Mar 08, 2009 | Bissell 6595 Lift Off Bagless Upright...

1 Answer

Bissell 37602 roller stopped spinning

If the roller brush as stopped spinneng .and the brush motor still works the brush belt as broken,
you must replace the brush belt, t

Sep 05, 2007 | Bissell 37603 Upright Vacuum

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