When washing clothes in My Whirlpool calypso, we are getting black stains on our white clothes. Can you assist with a possible solution? Do you think it is an easy fix? No clothes are getting stuck.
whirlpool calypso GVW9959Q - Black stains on whites
At the end of the cycle, the wash plate nutates for approximately 30 seconds to fluff the clothing after the final spin. The action of fluffing causes the outer wash plate seal to rub against the stainless steel basket while they are both relatively dry. This condition causes the gray discoloration. RESOLUTION: An updated machine control, part number 8542693, is now available. The updated control reduces the fluff time from 30 seconds to 8 seconds, allowing the clothing to be fluffed, without causing discoloration. Gray marks or smudges can be washed out of clothing after wiping down the basket. The consumer should use the recommended amount of HE detergent and the hottest water safe for the fabric or hand wash the garment under running water. In either case, the fabric must be cleaned prior to running through the dryer
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