Question about Office Equipment & Supplies
We have two Brother IntelliFax 4100 machines. They are used as standalone fax machines. We are not using the printer or copier features at all. 6 Months ago, one fax machine started faxing solid black pages. Reports print fine and there are no error messages, but the the receiver gets a full page of solid black. I assumed it was just some bad error, but the second machine started doing the same exact thing. Again, it prints fine and doesn't report any errors. The scan window is clean. Does anyone have any ideas? I found someone reporting a similar problem with a different model IntelliFax in Amazon.com reviews. I have a Brother's Intellifax 2800 that sends black pages.
It sounds like the CIS (scanner) has failed in both machines. Its no generally not a common problem. I would change one every six months if I was lucky.
It may point to something in your environment. I have have seen rust build up on the contacts of the scanner cause this problem. So if you have high moisture or are close to the ocean this maybe a problem.
Posted on Feb 14, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 23, 2011 | Brother IntelliFAX 4100 Laser Fax
Aug 04, 2010 | Brother IntelliFAX 4100 Laser Fax
Jul 11, 2010 | Brother IntelliFAX 4100 Laser Fax
Apr 30, 2010 | Brother IntelliFAX 4100 Laser Fax
Aug 10, 2009 | Brother IntelliFAX 4100 Laser Fax
Dec 23, 2008 | Brother IntelliFAX 4100 Laser Fax
Aug 08, 2006 | Brother IntelliFAX 4100 Laser Fax
Mar 10, 2006 | Brother IntelliFAX 4100 Laser Fax
888 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: