Question about HP Pavilion dv4000 Notebook

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Can't READ or PLAY CD/DVD in DVD drive

My computer cannot play CDs/DVDs for some reason. When I put in a movie DVD, I can hear the whirling noise of the DVD drive but the computer does not detect it.

In fact, when I check the device manager, the DVD drive does not show up on the list. What can I do to solve this problem? I have not dropped or even moved my laptop in any way.
Thank you.

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  • Anonymous Mar 06, 2008

    same problem

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  • 113 Answers

Many laptops allow you to detach the CD/DVD drive - if this is the case for your laptop, perhaps it is slightly loose, or been removed by Safely Remove Hardware. You could try physically taking the drive out, and putting it back in, and that might do the trick.

Posted on Feb 14, 2008

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