Samsung DLP HL-P5663W 56" TV
Problem for Samsung DLP HL-P5663W 56" TV

Samsung DLP TV shuts off




By longwaytogo on Feb 14, 2008

" "
I have a Samsung DLP TV, model HL-S5086W that intermittently shuts off after about half an hour. Once it is warmed up, it can shut off once an hour or ten times an hour.

I have a Samsung DLP HLN50 - the Temp light flashes and the TV shuts off-Sounds simple? It's not - The TV can be off for days (so no way it's hot) the second you turn it on - the Temp light flashes and it shuts off - you have to wait and wait and when it finally shuts off - quickly turn it on again. Over and over and over.
We have cleaned the vents and have it far from the wall with a big fan blowing across the back (not directly INTO). -- It's been doing this for a VERY long time - Now , it will only stay on 5 min. or so. As it shuts down, it gives a little 5 note tune. I can turn it on again in a few minutes, but then after another 5 or so minutes it shuts itself off. I think it's trying to tell me something-but I don't know what ? It's probably something simple and I don't want to pay a fortune to a repairman , the TV's have come down in prices in the last few years- still can't afford one right now, so I need to fix this one. Thanks
Comments:

Feb 16, 2008

- I wrote the longer version of the shutting off problem above. We read all the advice we could find (scant) and decided on the cheapest first, before buying a color wheel, light, etc... We took off the back and another cover over the plug-ins (whatever they are called) and vacuumed out the inside as well as possible. Then we unhooked the temp sensor and then tried turning on the TV (won't turn on without temp sensor plugged in or at least covered ) then we plugged in the sensor and left the back open and ran the TV to see what would happen. --- We ran the TV, turned it off and on during the day. (It usually takes 7-8 tries) and recently , as you see above , it was shutting off after only 5 minutes or less over and over.

It has been working fine since we did these two simple things (so far-so good) --- We have been able to turn off the TV without the temp light flashing and the TV has stayed on just fine.

We don't know if this is a temporary fix or if this was the problem. We knew it had to involve the temp sensor, because the TV could be stone cold and the temp light would flash and not allow the TV to come on, and when it did finally come on , only stay on for a few minutes. Hope this helps someone !

Same Problem

Mar 25, 2009

-   I have a 56'' HLP 5663W that I changed the color wheel on but the colors came up inverted. I then put the old wheel back in and now my tv will not turn on. I have a lamp and temp light flashing now. any help would be apperciated. This is the first time I have had a problem since I purchased the tv back Jul 06. Now I can't even trn the tv on because of the flashing lights.-   MrLee30

Mar 07, 2009

-   Ditto to what you said. I will try your fix

Thanks a million Mine Is a HL S5086W and does the same durn things!!!

Very infuriating.

For several months this set turns itself off, doesn't have ventilation problems and may go off as many as 6 times before it stays on. Once on it has clear bright color and is perfect in every way.

It make a hard to explain/describe noise when turning off and resuming, a little kinda cute tone for off and sometimes a high pitch humm type sound. Set is about 2 years old.

No reply necessary, jut adding another one in the same boat.
-   glazyjo

Mar 07, 2009

-   I have what sounds like the same problem, but am not sure how to go about taking off the back cover, etc to try and vacuum it out myself as the original submitter was able to do. The other problem is that given the size of the unit it will be difficult to even carry it into a shop for repair.-   MajorNinth

Jan 28, 2009

-   yes same unit shuts off
samsung wants to say it is firmware
does anyone know
does anyone want to mount a class action-   Guest

Jan 20, 2009

-   I HAVE SAMSUNG HL-R4667W AND AFTER A FEW SECOUNDS IT THE PIC GOES DARK BUT THE TV STILL ON AND I TRY TO CUT IF OFF AND IT WONT DO ANYTHING. -   VAUGHNANDRE

Best Solution

posted on Oct 19, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had the same problem with my Samsung 52" HDLP set turning off by itself. This is a common problem with the Samsung sets and I followed the advice I found online and believed it solved the problem. Remove the lamp cover in the rear of the TV (usually held on by one screw). There is a thermal cut off switch that is activated by the depressing of it by the cover. Factory installation for some reason was not done properly and the switch would not be fully depressed causing the set to shut off.After removing the cover, relace it by seatng the bottom of the cover first to depress the switch and tilting the top of the cover in to close it. Replace the screw &you are done. My set shut itself off for 8 Months before I found this fix. It hasn't shut off since. Good Luck

Solution #2

posted on Aug 01, 2008
Very Helpful)

Guest

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Rating: 0%, 0 votes
Here is my fix for this problem. There is an access panel on the right side of the TV for changing the lamp. This panel has a rubber button that has "Lamp" next to it. Remove the rubber button with a screw driver and then you can remove the screw that holds the panel on. This panel slides forward to remove. When it is re-installed, a fin on the panel activates a swtich that tells the TV that the panel is seated. My switch was on the edge of being seated and intermittantly shut the TV off. My fix was to put a couple of strips of masking tape on the fin where it activated the button. This depressed the button fully and my problem is gone. It is easier to see if you remove the rear cover first.

Solution #3

posted on Apr 08, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I have the same issue. Found a solution...baught a plasma. No more Samsung DLP's for me.

Solution #4

posted on Apr 13, 2008
Helpful)

Guest

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I have a Samsung DLP 56" and had the same issue-tv kept shutting itself off. Ran the usual troubleshooting steps- dust, temp, ventilation, etc. Finally, I unplugged my Time Warner DVR-turns out that the dumb HD DVR was sending shutdown signals to protect HD content recording!!!! HDCP Sucks!!!!
No wonder the issue started after I started recording Law & O HD on TNT HD.
My tv was doing this every day and after replacing my hd dvr for a regular hd cable box, the issue hasn't repeated ( 6 months and counting).
Hope this helps somebody.
Machaan

Solution #5

posted on Jun 25, 2008
Helpful)

bwells55

Rank: Apprentice 
Rating: 90%, 17 votes
I had the same problem and stumbled on the fix. It seems there is a factory defect. Open the lamp cover and you will probobly notice that the blue shut off switch on the left side is landing on top od the lamp cover. Reach down with a pencil or something and make sure the switch is under the tab on the lamp cover. My 50 DLP has not shut down since I set the switch properly. Free fix... try it.
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Solution #6

posted on Apr 09, 2008
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Guest

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Yes - Please refer to my comment above- "comment by longwaytogo" posted on 2-16-08 -

We removed the back of the TV (no compressed air) but vacuumed
everything as much as possible. Disconnected the temp sensor plug and then re-connected it. This solved the problem- it is now April 9th and the TV has worked perfectly since then.

All roads seem to lead to the temp sensor. We thought ours was completely faulty, but come to find out , it was simply not properly plugged in.

My son also suggested getting a fan for a computer tower and installing that- as he thought the fan may be faulty. This is another option.

These DLP TV's have gone WAY DOWN in price-- LCD seems to be the front runner recently.



Solution #7

posted on Apr 29, 2008
Helpful)

John Lake

Rank: Apprentice 
Rating: 87%, 3 votes
I have a Samsung DLP 61" inside an entertainment center. Kept turning off after only being on for a minute or so. This went on for several months. I installed a 110V computer fan on the outside of the vents to take the hot air out of the unit. My TV has never turned off again. I plugged the Computer fan into my cable box so it goes off with it to limit the fan noise when not in use..


John
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Solution #8

posted on Aug 10, 2008
Helpful)

Guest

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I've been having the same problem, 42 inch Samsung DLP 2 years old. Turns off after 20-30 minutes, will turn on again but usually turns off quicker. I opened up the back and and blew, knocked some dust off a cooling fan with a screwdriver, and its been on for an hour + now... crossing my fingers.

Solution #9

posted on Jun 20, 2009
Very Helpful)

fubarud

Rank: Apprentice 
Rating: 100%, 1 votes
I just started having the same intermit shut off with my hln5065 dlp. I just cut the wires going to the blue lamp cover switch and soldered them together and taped them. No more random shut off problems anymore. I was worried I would have to start throwing parts at it because it can quickly add up to coming close to the cost of a new TV.

My advice is to take care of that switch before you start having problems.
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Solution #10

posted on Mar 10, 2009
Very Helpful)

rcflyer8410

Rank: Apprentice 
Rating: 100%, 2 votes
I have seen the same complaints over and over again....intermittently shutting off. Of course, it's intermittent, so the next step is for the repair techs to throw parts at it....and then hundreds of dollars later, the problem still exists.

I developed this problem on my Samsung 5067 DLP... Intermittent shut off. Of course, I replaced the lamp as a first step - no dice. I later pulled everything out, cleaned away the dust, manually tested the fans by applying an external 12V supply, etc..I also moved my TV away from the wall to allow more ventilation - the issue persisted.

My gut instince said it had to be heat related.... the area by the bulb gets very hot, and I could feel very little air exiting the TV at the rear vent.

I went to Radio Shack, bought a 120V 4" fan - basically meant for PC's, electronics, etc. I zip tied this to the back of my TV, just above the access cover for my lamp (it basically sits over the access door, but I attached it to the rear cover just above with two zip ties so I can still access my lamp without removing the fan). I made sure the it was exhausting the hot air from the TV to the outside - no use in blowing air into the TV at this location, since you want it to vent! I also installed a Rheostat on the fan so I can adjust the speed - this reduces noise and load on the fan. Mine runs at about half speed.

You can now reach around the back and feel very warm air exhausing out the back. The problem has not reappeared and the TV works great. Basically, the design is a corridoor inside the TV, where a fan pushed air from the front of the TV, through a plenum, around the lamp, light engine, etc., and ultimately out the back. The fan sits pretty far back, and clearly doesn't move enough air to properly vent the TV. This is also where the temp sensor is located. BTW - I wouldn't advise disabling the temp sensor - it's there for a reason, and you could jeopardize safety by tampering with this (for testing, you can disable it by putting a resistor in it's place - simply disconnecting won't work).

So, knock on wood...mine is great. A little bit of a pain, since I have to manually shut off the fan...but well worth the $25.00 to solve the issue! This took me about 20 minutes to install, and as I said, you can feel the hot air venting - prior to doing this, I hardly felt anything coming out of the back. And if this heat isn't venting, it eventually circulates and raises the temperatur under the cover by several degrees... Seems Samsung should have done a better job on the cooling / venting.


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Solution #11

posted on Mar 02, 2009
Very Helpful)

Hazel23

Rank: Apprentice 
Rating: 100%, 6 votes
Our 50" DLP began shutting off soon after it was turned on. The set is 2 years old and I didn't think the bulb should be out so soon. Major tech store told me new bulb was needed. Samsung website said we needed to send it in. I read the suggestions and the blue lever behind the back cover was the problem. I took off the cover. Then I used a small wad of scotch tape on the underside of the extention on the cover to help get the blue lever down and to hold it down( No sticky side out. Just smooth.) I replaced the cover. The TV hasn't turned off by itself since. What a wonderfully, easy, cheap solution! My husband was sceptical, but is now amazed!
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Solution #12

posted on Feb 21, 2009
Very Helpful)

flirtypup

Rank: Apprentice 
Rating: 100%, 1 votes
42" DLP was doing this exact same thing .Shut all power down. I removed the light access door, removed the bulb.,Used a dust magnet to remove as much dust as possible. Then used a can of keyboard CPU air to clean the fan blades. I've waited 60 days to make this post to ensure this really worked. Well its been 72 days and my TV has not clicked off like a ghost since. Its a very slow process but it worked for me.To prevent furture problems I now clean it 1st every three months. Hope this helped save someone a repair bill . Are a needless blub replacement.
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Solution #13

posted on Dec 30, 2008
Helpful)

lazytexan

Rank: Apprentice 
Rating: 92%, 3 votes
I had the same problem. Samsung DLP, extended warranty just ran out, started shutting off all the time. After a little internet research I figured out the common problem was the blue switch behind the cover over the projection screen. Samsung has a web page showing this switch and suggesting that it is not being positioned correctly when the cover is replaced.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?isARS=Y&SITE_ID=1&AT_ID=83523&ARS_ID=6223298

That doesn't make sense because most people have this problem without ever opening the cover.

I took the cover off, unplugged the connector to the switch board, and installed a short piece of copper wire with one end in each of the two sockets of the plug. This closed the circuit like the switch is supposed to do. The TV works great now.

Apparently the switch is defective and breaks the circuit now and then. This happens mostly after the TV gets a little older. It is a safety device to protect against someone getting burned or shocked when the cover is off so just be careful and keep the cover in place.

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Solution #14

posted on Apr 22, 2009
Helpful)

tekans

Rank: Apprentice 
Rating: 88%, 2 votes
Thank you to those that recomended that I remove the lamp cover in the rear of the TV and tape down the thermal cut off switch ( I also reseated the lamp) I did this about 2 months ago and I have not had the problem since.
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Solution #15

posted on Jul 13, 2009
Somewhat Helpful)

rertiok

Rank: Apprentice 
Rating: 75%, 1 votes
change the lamp ,the lamp may look good ,but it is defictive.
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Solution #16

posted on Nov 22, 2008
Somewhat Helpful)

JohnRR1969

Rank: Apprentice 
Rating: 75%, 1 votes
The suggestion of adjusting the blue switch was the perfect fix, thank you!
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Solution #17

posted on Nov 11, 2009
Not Rated)

jennick9999

Rank: Apprentice 
Rating: 0%, 0 votes
I have a DLP 5067W.. I removed the lamp cover and found that the screw that holds the "blue switch" in place was actually loose. I'm thinking vibration. I tighted and re-asligned the screw.
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Solution #18

posted on Oct 13, 2009
Not Rated)

nickolasledf

Rank: Apprentice 
Rating: 0%, 0 votes
I saw on here where someone suggested direct wiring the switch harness for the switch that is on the back panel door. I used speaker wire to connect the two outer prongs and my tv has not turned off since. Thanks for the great recommendation.
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Solution #19

posted on Oct 01, 2009
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docdsh

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Had the same shut off problem for months. Dusting and a little fan helped quite a bit. I had already made sure the blue switch was down under cover. I was afraid to disconnect temp sensor for fear it might actually be overheating and become a fire hazzard. Following advice gathered here, I taped the blue switch down with electrician tape (went the length of the switch to the metal base down below. Then I built up the contact plate on the cover to keep it way down firmly. I have let it run up to 12 hours without the fan and it hasnt shut off once since!!! Its very easy to just remove the lamp cover and do this. thanks to everyone!!!!!
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Solution #20

posted on Jun 12, 2009
Not Rated)

adam_milen

Rank: Apprentice 
Rating: 0%, 0 votes
same problem and this saved me 150.00 on a new lamp or color wheel or balast that i thought might have been the problem. fixed for free... i love it
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Solution #21

posted on Feb 10, 2009
Not Rated)

pttmangell

Rank: Apprentice 
Rating: 0%, 0 votes
We tried all the above as far as the lamp panel and resetting the blue button. Then called Samsung, he suggested that we unplug the unit for 30 seconds and plug back in. It WORKED!! TV on and apparantly this is the fix, yet we are unsure if the resetting of the button also contributed... Good Luck..
Comments:

Feb 10, 2009

- 1-800-SAMSUNG
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Solution #22

posted on Feb 05, 2009
Not Rated)

pguerraj

Rank: Apprentice 
Rating: 0%, 0 votes
I had the same problem.and found out that my problem had something to do with the TV Guide that turns on after you power up. I turned the TV guide off and now it goes staight to the programing without freezing or turning off and on by itself. TVGUIDE sucked anyway
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Solution #23

posted on Nov 17, 2008
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Internet Tea

Rank: Apprentice 
Rating: 0%, 0 votes
My 50" DLP kept on shutting down on heat. The fan worked so I figured it was not big enough because if I ran a room size fan blowing past the rear of the set it would work well.
I replaced the fan with a larger computer fan with by removing the original fan. I needed to shave the fan cowling down about 1/2 in so it would fit. I have had not any trouble since.
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Solution #24

posted on Jun 28, 2008
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sk8rlady

Rank: Apprentice 
Rating: 0%, 0 votes
Thank you, Bwells55!  Your suggestion solved my problem.  I had to reach in with a long thin screwdriver to flip the switch down and then shut the cover quickly.  It is darn near impossible to get that cover on with the switch in the proper position.  What a pain.  But now it's working and I'm happy.  Thanks!!!
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26 Other Users Have The Same Problem - Continued

Comment by sam_has_sung, posted on Dec 18, 2008

Have a samsung dLP model HL-S5086WX/XAA - TV has worked fine for over 2 years with great picture quality, but now is shutting on and off frequently. Help

Comment by jljtheshoug, posted on Dec 17, 2008

Our 50" Samsumg DLP Model #HLR5078W is now doing the same thing. It started about 6 weeks ago and progressively gets worse by the day. It sometimes goes on and stays on for the evening - other times we spend our time trying multiple restarts and then it might stay on for the duration. This TV is merely 3 years old and we have already had to replace the "guts" to the tune of over $900. This was just after the 1 yr warranty was up (go figure) and SAMSUNG offered a "too bad" attitude. We vowed at that time that we would NEVER OWN OR BUY ANOTHER SAMSUNG PRODUCT - but in the mean time we don't have the $$ to replace the tv. Sounds like this is another DEFECT that they will not support - We only hope that they suffer big time during this economic downturn and that they don't get a bail out. We appreciate the suggestions and will try the consensus before we shove this TV over the next cliff - or maybe we will haul it down to the busiest TV store in the area and bring it in for a replacement of another brand - voicing our displeasure with SAMSUNG so that others won't get taken with their $3000+ purchase! Better yet, maybe Sony will give us a new TV just to be a spokesperson against SAMSUNG. Thanks for the suggestions.

Comment by bakerbradley, posted on Dec 15, 2008

where is the temp sensor located? ive already cleaned the weak fan and depressed the blue switch, any advise would fantastic, i called samsung and recieved two different sets of advise,i, replace the bulb wich runs 175-200 cant afford and finally replace the fan not a expensive fix but i would like to try to re plug the heatr senssor first thanks for all the post..

Comment by Guest, posted on Dec 01, 2008

I have the exact same problem! What's going on?

Comment by denabridges, posted on Nov 26, 2008

Randomly turning off one minute in up to randomly many times an hour. It has a mind of its own.

Comment by gsxr1mg, posted on Nov 16, 2008

I have a samsung (dont have model number right now) 52" dlp. It shuts off after about 5 mintues and the temp and lamp button flash. I can turn it back on but again after 5 minutes it shuts off. I took off the back covers and cleaned it very well so it's free of dust nad obstructions. I called samsung but they said since I don't have sound when it shuts off it is probably not the lamp. Could it be something with the power control system or something. I did notice that it has a cover switch located near the back cover over the lamp, the mouting plate broke. I tested it by holding the switch down and using tape to keep it in place but this did not solve the problem either.

Comment by nicolepeirce, posted on Nov 01, 2008

We have the same problem and are trying several of these suggestions. Wish us luck! Thanks!

Comment by Guest, posted on Oct 09, 2008

I have a Samsung HL-P4663W that had the same problem. I removed the Lamp access panel and stuck a double layer of electrical tape on the small protrusion to increase the amount of detent of the little blue leaver switch, reassembled and problem solved. Thanks for the advice.

Comment by Guest, posted on Aug 01, 2008

Here is how I fixed he problem. I got hints from some of these postings and after I took the rear cover off and looked at it, I tried this and it worked. There is an access cover to replace the lamp on the right side. It is soemwhat hard to see because it is meant to blend in. There is a rubber button with "lamp" by it. You need to use a screw driver or something to pry off the rubber button and remove the screw. This access panel slides forward to reveal the insides. If you look inside to the rear, you will see a switch that a fin on the access panel depresses to indicate that it is seated. This was my problem. The switch was on the edge of being fully depressed and perhaps when it was heated, the thermal expansion of the parts deactiveted the switch. I had the back panel off and it was easy to see that the switch still had play when the panel was installed. My remedy was to put a couple of strips of masking tape over the panel fin so that it depressed the switch farther when it was slid in. This solved the problem. It is easier to see wherr to pace the tape if you remove the rear cover.

Comment by juanaman8, posted on Jun 29, 2008

I have the same problem with the Samsung DLP 85086w.  I'm going to try and do what you did. Wish me luck. 

Comment by Guest, posted on Jun 22, 2008

where is the temperature sensor

Comment by Guest, posted on Jun 22, 2008

where is the temperature sensor

Comment by Guest, posted on May 28, 2008

I had the very same problem and thanks to this site it was `a quick fix. All I did was take my compressor and blow air at 90 psi into all the vents in the back. It worked!

Comment by Guest, posted on May 25, 2008

where can i find a color wheel light

Comment by Demadjess, posted on May 20, 2008

I read all the post and decided to tear into mine (50" Magnavox dlp).As everyone else,I tried cleaning the dust and putting a fan behind it,The fan worked for a while but it still shut down.
As I took it apart I noticed that the temp thermal coupling was mounted on the plastic housing for the bulb and there was a screw touching the top of it.when I pulled on the wires the coupling moved a little (away from the screw). I moved the wires to hold the thermal coupling in the position not touching the screw.I turned it on and it is still on.
I am a maintenence tech and from that I know a little about thermal couplings and know there is a big difference in heat transfer between plastic and metal. The screw is there to keep the coupling in place...Not to transfer heat to the coupling.
I don't know if this is the same on the Samsung, but it might be a standard on DLP units.
Hope this helps.

Comment by mdass, posted on May 15, 2008

I have a samsung dlp rear projection tv HL-S5086W and it keeps shutting off constantly. Even I play my playstation or watch tv . keeps shutting off almost every 5 minutes and sometimes I don't have any problems for days. It's got a mind of it's own. Anybody got any ideas.

Comment by lamar73, posted on May 08, 2008

Have Samsung 61" DLP TV. Turn it on, it goes off. Does this 3 or 4 times before it finally stays on. The indicator lights on the front of the tv are no longer on but still have picture. What's my problem? TV is 14 months old.

Comment by youngmscc, posted on Apr 17, 2008

Damn this sucks, I have the same problem... Samsung DLP .... I have read many threads and all the same problem, turn it on, temp light "red" comes on and it shuts off, we scream a little and swear at the TV, do it again, and again, again... but it does not listen... I am so tired of dealing with this... I can't keep dropping money into the tv for repair men that don't know what to do about it.

Comment by Guest, posted on Mar 12, 2008

We have the same problem. Had a repair man come. He used canned air to blow some dust from the back of the tv, but it did not help. He said he can't fix it if he doesn't see it happening. Of course, it never shut off the 15 minutes that he was here. Cost us $90.00 for nothing.

Comment by stevego, posted on Mar 11, 2008

my set does the same thing I replaced the lamp does the same thing.where is the temperature sensor in this unit .samsung hln 567w
both fans are running fine color wheel was replaced a few years ago.

Comment by Guest, posted on Feb 20, 2008

i have a 56" dlp that keeps shutting off. sometimes it does it 20min in or sometimes 5 min later. don't know if its the lamp or fan temperature problem. don't just want to replace the lamp if its not the issue. i can hear what i guess is the wheel when it stops spinning but i don't hear a fan like i did before after you shut the tv off. please help any solution?

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