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Assuming that it's not damaged. The carriage might be out of it's correct position to load the tapes. You need to be certain that it is set up right and not damage. This might require a service manual.
the tape won't come out then it means you will have to manually remove
the stuck tape. This involves you disassembling the unit in order to
help/assist the player get the stuck tape out.
Turn of the unit
and remove from the wall, get a Philip screw driver, use it to remove
all the screws from the unit and take it apart.
Open the cover and you will see the stuck tape and what's hooking or preventing it from coming out/ejecting.
plug the unit, and turn it on. Press the eject button, as the tape
tries to come out, support it with your hand so that it can come out.
if it happen that the cassette tape has coiled inside the unit,
carefully free the coiled tape and the press the eject button.
the moment you disassemble the player, you would see what's preventing
it from coming out, then you can free whatsoever that is making it stuck
press the eject button and the tape should come out.
Make sure the unit is turned off each time you want to remove what's making the cassette stuck.
This happened to me with a Sanyo model but I believe this may be a universal solution. Remove the top cover and the front panel. The tape is held in a basket held down by 2 (only) screws toward the back end of the basket. Unscrew the two screws. Wiggle the basket out. The tape should come out with it. Turn the basket upside down and the tape should slide out, because it is now not being obstructed by mechanical stuff that was holding it in while it was screwed onto the base. Reassemble. Good luck!
When the tape has been removed the carriage deck will still be in the wrong position. The cassette tray has to be aligned so that the timing of the tape will detect that there is a tape in the machine. At the moment your VCR thinks there is a tape still in it because the cassette tray is not in the full eject position. This can be fixed by a service technician.
oN THIS VCR THERE IS 8SCREWS TO REMOVE THE COVER, REMOVE THE COVER CAREFULLY THEN PLUG THE CORD INTO THE WALL, THE CARRIAGE TRAY WILL ACCEPT OR REJECT THE CASSETTE. oNCE THIS PROCESS IS DONE AN THE CASSETTE IS REMOVED UNPLUG THE VCR AND REPLACE THE COVER WITH THE SCREWS
First locate the load and unload motor, it is the one with the rubber
drive band. release the drive band and rotate the gear to raise and
pull the carriage back into position. This should remove your cassette, and put the carriage back into position. Regards, Eagle
If you haven't already done so, don't get overly forceful to avoid bending or breaking something.
Often the cassette carriage mechanism is gear driven, and by moving the gear one direction or the other will unload the tape. You may need to disassemble the machine further to gain access to the drive mechanisim.
Sometimes the carriage mech. can be entirely removed from the VCR by removing the attachment screws. Other times, these screws are made inaccessible by the tape itself. Look down on the right side of the carriage. If you do remove the carriage, mark the gear positioning first! as the gears must be positioned back exactly as they were from the manufacturer.
You might need to employ the services of a technician if things are complicated.