Question about Motorola Mobility Moto Q

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Connecting to the Internet

I just purchased a Motorola Q and the Windows package from US Cellular, but when I go to the phone and click Internet Explorer, it tells me login failed and could not connect. Any solutions?

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  • jp
    jp May 11, 2010

    do you have a data package setup? if so call us cellular as they will need to do some testing on their side.

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If you want to use free internet from home using your moto Q get a bluetooth doggle. connect a personal network and connect your active sync to blue tooth. and you have free internet for your while ur home on ur q. great for webcam streams.

Posted on Feb 15, 2008

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Posted on Jan 02, 2017

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Thanks for visiting FixYa!

To have Internet service on your cellphone, you'll first need to contact your cellular service provider and purchase a Data package. There are several Data packages available from most cell phone companies. After you purchase the service - depending on who your cellular provider is - it can take up to 24 hrs. before you can access the Internet on your phone.

On your phone is a menu button. Pressing that button will show you the programs in your phone. Look for an icon that says (Web, Browser, Internet etc.) and click on it. If your Internet Data service is working, you'll be directed to the default website of your cellular service provider. Also, make sure that your cell phone company does not place a child lock on your account or you won't be able to go to other websites on your phone.

Once you can get to the Internet on your phone, go to: mobilelink.mobi

Mobilelink has direct links to many mobile websites so you won't have to hunt for websites for mobile phones.

If you have Data service already on your account, contact your cell phone companies Customer Support and ask for assistance in using your phone to access the Internet. They'll have you up and running in no time.

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Motorola PC suite
click here

Motorola PC Suite is developed and released by Avanquest for Motorola and it is designed specifically to work with the Motorola Mobile Phones. The application can create unlimited communication possibilities by synchronizing the Motorola cell phone with a PC and allowing the user to exploit the most powerful features of the phone including:
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Your question is somewhat confusing.

For clarification, there are two questions that you could be asking.

The first question would be: Can your phone be 'Tethered' to your laptop with either a Data Cable or Bluetooth to have internet on your laptop by using your phone as a modem? (No wireless router is needed to do this.)

The second question would be, that you have an internet connection on your desktop computer and want to use a wireless router to have internet on your laptop via WiFi. (In this case, your cell phone would not be needed.)

If the first question is what you are asking, to use your cell phone as a modem to provide internet access to your laptop - then the answer is, Yes. This is what you will need:

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Tip: If your laptop does not have Bluetooth installed, you can purchase any USB Bluetooth Doggle (on eBay for a couple of dollars) and plug it into one of the USB ports on your computer. Once plugged in, the doggle will automatically download the Bluetooth drivers to your laptop. Otherwise, you can use a USB Data cable to tether your phone to your laptop.

Note: Depending on the model number of your Motorola phone you may have to download the Data Cable Drivers onto your laptop.

If your phone is not one of the following phones then you can use Motorola Phone Tools. (Motorola OS, Motorola Linux OS, Motorola iDEN, Motorola Symbian/UIQ, Motorola Windows Mobile and Motorola i-mode Handsets. )

If you need the Motorola Phone tools (if your Motorola Phone Model was NOT one of the models I listed above)
Just click here::
http://bit.ly/1TN7A6

If your phone model is a (Motorola OS, Motorola Linux OS, Motorola iDEN, Motorola Symbian/UIQ, Motorola Windows Mobile or Motorola i-mode Handsets), you'll need to download the drivers for the Data Cable and install them on your laptop.
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Since you did not include which cellular provider you use, I cannot provide you with the information to manually set up your cellular internet connection.

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ftp://ftp.dlink.com/Wireless/dwlg132/Driver/dwlG132_drivers_130.zip

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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