Question about Office Equipment & Supplies
By "site", I'm assuming you mean the physical location of your printer
Since you're using wifi and you're having an intermittent problem, there may be an interference issue. There are devices that can interfere with communications over wifi frequencies, usually cordless phones and such. You can purchase a frequency sniffer that connects to your pc, but these cost several hundred dollars.
Remove any other cordless devices from the vicinity and try it again.
When the printer fails, check device manager to make sure it's still connected. Go into the printer driver properties and try to print a test page from the driver.
If these tests show that the system thinks the printer is off-line, check your wifi port driver in device manager and make sure it's working properly.
In the same room, try using the printer over wifi from another computer or laptop. Try to narrow the fault down to the computer you are using, or the printer.
If the fault stays with the printer, perhaps a firmware update from the printer company would help. If the printer works well in a different room with your computer, you may be back to interference again.
If the fault stays with your computer, and other computers or laptops work fine with your printer, you could go to your main board manufacturers website (these can be hard to find) and download any driver updates that are available. If that does not solve the fault, you may have an incompatibility between your computer and your printer wifi implementations.
If you are also having problems with other wifi devices, you may have a hardware failure in your computer. You can purchase a wifi expansion card and install it on your computer, or purchase a
usb wifi dongle (like a usb flash drive, but it's a wifi port). Make sure you disable your computers built-in wifi before connecting an expansion card or a dongle (usually done in your BIOS Setup).
Of course, the least expensive solution would be to buy another USB cable and wire it again.
Posted on May 07, 2008
If your printer is communicating sometimes with pc and not other times, and will print from some websites and not others it may be a setting, or you may be trying to queue up to many print jobs at once. Try clearing the print queue, turn it off and on again to reset. My printer occasionally has what i call a techmical spaz attack, and refuses to print large volumes. I do the steps above, then use a little program called mw snap, which takes a snap shot of any area of desktop or website and you only print just what you want, alternatively many sites now have printer friendly buttons which cuts out the excess info. As for when it will not print at all, it is a slow process of elimination. If it prints a test page fine, it obviously can print, so you know it is probably not going to be a printhead or cartridge issue. Is the printer attatched to a pc or by itself?
Posted on Feb 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 27, 2013 | Office Equipment & Supplies
Nov 01, 2011 | Dell V305w All-In-One R840635AU InkJet...
Sep 05, 2011 | Samsung CLP325 Laser Printer
Aug 10, 2010 | HP PSC 2510 All-In-One InkJet Printer
Mar 23, 2010 | HP Photosmart C5280 InkJet Printer
Feb 12, 2010 | HP LaserJet 2605dn Printer
Dec 14, 2009 | Office Equipment & Supplies
May 29, 2009 | Minolta magicolor 2200 DeskLaser Printer
Feb 02, 2009 | Canon Pixma MP500 All-In-One InkJet...
Nov 05, 2007 | HP DeskJet 932c InkJet Printer
263 people viewed this question
Usually answered in minutes!