Hi, i am hoping you can help me. I have new ink cartridges (colour and black) - every time we print something it always comes out green. I have no idea how to fix this problem. When the new cartridges were installed and test paper printed and all colours came out on the sheet. I have a college student and a junior high school student in my home so getting this fixed will stop the whining and complaining, if you know what I mean, lol.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi you mentioned that the Ink is new and that you have cleaned the ink heads, have you checked if the silicon Film for the ink cartridge contact was removed?
if that film is not removed cleaning the printer head will still not detect the ink cartridge for the Black on your printer.
Turn your printer OFF and remove all your print cartridges then install all of them again one at a time then turn the printer back ON, see if all the ink cartridges are now detected and if the Black will now print.
We need to isolated the problem on what cause ink cartridge not print in color. When even you installed new cartridges, It is necessary to run the print nozzle to clean the print head. Also, please try to clean the print head manually by removing all the ink cartridges and rub the print head into a white paper with alcohol until ink flows and then return it back and run the print nozzle for 2 times.
Then try to print again.
If it does not help you, please let me know to give you more help.
Possible that the Ink cartridge or the head is faulty. Ink drying can make this imbalance of colours , so check to correct with the properties of the printer, If not clean several times to see any changes come about with a test print.
The last can be the ink/head unit.
Try changing printing preferences/properties. Click on option for color, then click on box for "black ink only" or similar. Try now. If you still cannot print after changing preferences/properties, you will need to replace color ink cartridge due to manufacturer's built-in software that prevents printing when ink is low. Great for the ink companies!!!
Hi, this is not a solution because I don't think there is one apart from buying new inks. Epson and all other inkjet printers do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. Printing in black only option will only work if the colored inks are OK. Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing.
Most likely you have no black cartridge installed or it is empty causing your printer to use the colour cartridge for black. But if your colour cartridge has 1 colour which is less full than the others it causes black to become greenish or sometimes reddish depending on which colour is less. A new cartridge or a black cartridge will solve the problem.
Dear Black Rose
It is strongly recommended to change your colour cartridge.
Or it can be possible that you did not use your colour cartridge for a long time.
The nozzle of colour cartridge are blocked, if you did not use your colour cartridge for a long time.
Purchase a new cartridge if you can or go for a local refiller to refill (if possible) your colour cartridge.
I found a solution to the Black printing problem :)
Under Printing Preferences: Set your Media Type to Photo Paper Pro.
We used edible ink cartridges and printed onto icing sugar paper. Same old... Just one day it refused to print black. In order to continue our small business, I degraded the color until I printed gray and not black.
Tonight, I browsed for the problem and came across this :)
Various models do different things so you will have to checkout some stuff.
1. black is green- what it mean is if you take some black ink and wet it to dilute it will sh0w dark green then lighter etc., because black is all colours mixed.
In most printers when a 'black' document is printed actually all colours are printing - take a look under a magnifying glass.
Some printers however allow for 'black' only printing.
But you have to set it up.
So check your manual and software or what comes up on the screen.
Then come come back