Question about HP DeskJet 990cxi InkJet Printer

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Always prints green

Hi,
i am hoping you can help me. I have new ink cartridges (colour and black) - every time we print something it always comes out green. I have no idea how to fix this problem. When the new cartridges were installed and test paper printed and all colours came out on the sheet. I have a college student and a junior high school student in my home so getting this fixed will stop the whining and complaining, if you know what I mean, lol.

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  • 286 Answers

Try using the CD that came with the printer to uninstall and then reinstall the printer driver.

Try a test print. Go to Start/settings/printers and faxes.
Right click on the driver and select properties. Click on the test print button.

Did the test print correctly?

Posted on Feb 14, 2008

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