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Compaq presario laptop display problem

Hi
I was on the internet and windows was downloading updates in the
background when suddenly, several times, the display size turned larger
and then back to normal again, then eventually it stayed large. Everything
is larger, icons, text etc.

I thought it would go back to normal after windows restarted after
installing the updates but it didn't and I can't get it back to normal.

I contacted HP support who got me to install an Intel graphics driver (which was older than the one already installed on my laptop) and it seemed to fix the problem but when I turned on my laptop this morning, it had gone back to the large display again.

I am using Windows Vista Home Premium. Can anyone help? Thanks in advance

Posted by on

  • madamwozza Feb 14, 2008

    Thanks for your reply. I had tried that yesterday and have just tried again but after it restarts after the restore I get the message 'System Restore did not complete successfully. Your computers system files and settings were not changed. An unspecified error occured during system restore.

    The display did return to normal size, but after i put the computer to sleep and came back to it, it had gone back to large size again!

    I have been thinking of doing a system recovery as I am having lots of little problems ie. error messages etc and my previous problem with installing the printer was never resolved. Do you think this is the right thing to do?

  • madamwozza Feb 20, 2008

    Thanks for your reply. System restore didn't work properly and neither did system recovery. My laptop has now gone in for a new hard drive so hopefully this will fix all my problems!

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Use system restore to bring back the computer to a date before the one you started to have troubles with the screen. After this you may need to reinstall display drivers, as you installed an older version after getting in troubles.

cheers

Posted on Feb 14, 2008

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