Question about Creative Labs ZEN V Plus MP3 Player

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Zen v plus 8gb

Every time i turn it on it freezes no matter what i do

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  • Josie-anne Feb 27, 2008

    it just freezes and then i have to let it run out of battery then it works for 5 mins

    how do i fix it cause it was a bit of money :(

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  • 4,402 Answers

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Posted on Feb 19, 2008

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