Question about Samsung Napster YH-920 MP3 Player

1 Answer

Samsung Napster YH-920 MP3 Player firmware problem

I keep getting the message "the device firmware needs repair. please connect to pc and repair using recovery utility"

i have a new PC so the base media plaer is windows media player 10 and my driver cd requires windows media player 9 to be able to install itself. so i am totally stuck as to what i can do to repair my Mp3. i dont want to have wasted all my money.

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  • caprize Apr 22, 2008

    ihave a simmialr problem... my napster 920.. says must be coneected to comp due to firmwear issue... i have wm9.. when i run the util recover it does nuthing my comp is brand new.. ne idea?

  • caprize Apr 22, 2008

    also.. after i unplug the unit from the computer.. the utility program runs... plugin the mp3 play back it causes computer to freeze.. faulty hardware?

  • opbsantos May 20, 2008

    audio player me dice firmware necesita ser reparado conectese a su pc y con descovery tool

  • Anonymous May 22, 2008

    buen dia,tengo problemas con mi napster,no he podido instalasle el sofware,no se si es,ya que lo baje por intenet,debido a el que tenia,me lo daño mi hijo.el disco de instalacion dice YH-920 y eldisco de instalacion que esta en el munual dice,AH80-00067A.quisiera saber cual de los dos es el instalador,y como haria para conseguirlo

  • estevao ngoma lelo
    estevao ngoma lelo May 27, 2008

    the device firmware needs repair please, conect to pc and repair firmare with recovery utility

  • sixtifull Aug 02, 2008

    whenever i turn it on, the message that i see on the screen is "fireware need repair" and it will as meto connect to pc

  • timoy32 Mar 02, 2009

    Hi, my problem in my napster is when i turn on it i see.. The device firmware needs repair. Please connect to PC and repair firmware with recovery utility.

    Device will be turn off



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HI I HAVE THIS UNIT AND IT WORKS FINE ON WMP9 CONNECT TO INTERNET AND DOWNLOAD WMP9[WINDOWS MEDIA PKLAYER 9] FROM MICROSOFT SITE THEN RE INSTALL DISK FOR YH920 BUT NOT NAPSTER SOFTWARE THEN RUN UTILITY FOR DEVICE FIRMWARE REPAIR GOOD LUCK IT DOES WORK

Posted on Mar 11, 2008

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1 Answer

Samsung YH920GS


System/DATA/PP5000.dat is the special database inside the System directory .

You need to reinstall firmware,
here you can download firmware for your phone:

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to Firmware upgrade.

1) Download attached file to your PC
2) Connect MP3 Player to PC with USB cable
3) Excute Recovery Utility (See Instruction Guide)
4) Excute Firmware upgrade

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