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Sprint CorporationUnable to send or receive text messages; Displaying error codes or network messages when you try to send a text message ... A soft reset reconnects your Alcatel OneTouch Retro to the Sprint network. ... been able to text, contact Sprint Customer Care for further troubleshooting. ... Under My Products, click on Edit Products.
you need at least $0.01 in your account for text messages to send... call the customer service line at 18883221122 if you live in the states or 18889992321 if you live in Canada and they will put a penny in your account.
When you open your text application you should get a choice on the screen between text and picture. You have to click on the picture prompt. This will open your messaging. Enter your text and write what you want, then scroll down to the picture option. Click on this and you should get the option screen asking if you want to put a picture out of your photo album, click on the my pics and then click on the picture which you want in the message. After that click the send and you should be all set. Not all phones work this way, but generally they do.
Looks like your problem lies within the software installed on the phone. Your only solution to that problem would be to get the phone swapped at your nearest AT & Tservice and repair center , format the phone and reinstall the program for the phone which I dont recommend u doing, besides only motorola can do that for you, which brings me to your 3rd option, call the motorola 800 number and ship your phone to them so that they can fix it or swap it for you. You may have to pay a deductible of approximately $60 but thats really the only choice you have. The individual who sold you the phone on ebay probably tried synchronizing your phone to a PC and didnt do it correctly and thats what caused an error code. Another thing might be that
A T & T probably sent you that error text message so that you buy a phone from them, they arent too crazy of people buying phones from ebay, they want your business so the carriers will send customers viruses to their phones so that they are forced to buy a phone from them, its a **** thing to do but customers cant prove it so they get away with it. I was a cell phone repair tech for a few years and I figured it out myself. Anyway, good luck and I hope you resolve ur problem soon.