My ref/freezer which still works OK feels warm>>>hot to the touch. Especially on the front perimeter (4 inches around the sides and top) and between the ref/freezer doors (center divider). The is a slight burning smell and items in the ref occaisionally freeze.
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Re: Kitchenaid Side by side refrigerator/freezer
When is the last time you cleaned the condenser coils the areas you describe are supposed to be hot there is a loop there to keep the door gaskets dry but should not be too hot pull the fridge out check to see if the fan is running on the compressor then unplug the unit and clean the coils the only other thin that will make it super hot if there is a leak in the low side of the system and has drawn air in see if cleaning the coils fixes it first and we will go from there
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The cooling coils for both the freezer and fresh food sections takes place in the freezer behind the panel. The fan in the freezer blows the air throughout the freezer and into the fresh food side.
First check to make sure the fan is running inside the freezer, you will be able to hear it when you open the freezer door. Then check to make sure the fan on the outside is running. You can tell by pulling off the grille on the bottom front of the refrigerator and feeling air come out on the left side, it should be warm air and not too hot.
If these are okay then look in the freezer behind the food and shelves. Near the bottom of the freezer look for a frost build up on the back panel. If there is a frost build up then you have a defrost problem. If you see a little frost on the panel that means there is a lot behind the panel that is blocking the cool air from flowing.
Let me know what you see and I will help you from there.
Check the fan which cools the compressor . Sometimes something gets caught in the blade . Also check that the coils at the front bottom are clean . If the motor is not turning and nothing obstructing the fan blade , replace the motor ( condensor motor )