Question about Brother IntelliFAX 560 Plain Paper Fax
Recently we had issues at work with the phone lines. It is a libary, the telephone company told us to unhook the phone lines from all of the phones. After we replugged the phone lines back in we have not been able to use the fax/phone. It does not have dial tone and will not send or recieve fax
First check the line with a stand alone phone.
If you have dial tone on the other phone. Plug the fax and make sure it is the line socket not the EXT socket otherwise you will have the same problem.
Other than that it is possible while the line was being worked there was a power surge on the line and it has caused the communications (modem, NCU) board to fail. In which case you will have to take it to a service agent.
Posted on Feb 14, 2008
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Posted on Jan 02, 2017
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