Question about Brother IntelliFAX 560 Plain Paper Fax
Recently we had issues at work with the phone lines. It is a libary, the telephone company told us to unhook the phone lines from all of the phones. After we replugged the phone lines back in we have not been able to use the fax/phone. It does not have dial tone and will not send or recieve fax
First check the line with a stand alone phone.
If you have dial tone on the other phone. Plug the fax and make sure it is the line socket not the EXT socket otherwise you will have the same problem.
Other than that it is possible while the line was being worked there was a power surge on the line and it has caused the communications (modem, NCU) board to fail. In which case you will have to take it to a service agent.
Posted on Feb 14, 2008
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For you to send a fax with the Brother Fax 775 you can try these steps:
1. First make sure that you have a dial tone by lifting the handset or
just by pressing the hook button. Once you have verified you have a dial
tone press the hook button again to return to the main screen or hang up the
handset. LCD should display the date & time
If you don't have a
dial tone make sure that the telephone line cord is connected on the fax
machine's Line jack. If you don't have a dial tone still connect it to
another working outlet. If you don't have a dial tone still connect a
working telephone on the wall jack to see if you'll get a dial tone. If
you get a dial tone on the regular phone then problem is either with the line
cord or the fax machine.
2. Once you have the date & time on the LCD screen, Load the
document that you want to send on the automatic document feeder which is
directly above the LCD screen.
3. The LCD screen should change from the date/time to "Enter
Fax No. & Press Start" Once you got this screen dial the fax number
and then press Start.
Hope this helps. Rate if it works.
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