you need to flush your dns
unplug modem (min of 10 sec)
turn off pc
restart in this order
modem (wait until most of the lights are solid) then pc
if your still having trouble
--------------------------XP Only -----------------------------------------------------------------
- Click the Start menu button on the Windows taskbar.
- Click Run... on this menu.
- If the computer is holding a current IP address, type 'cmd' (without the quotes) in the text box that appears. A command prompt window appears on the screen.
- Type 'ipconfig' (without the quotes) to view the status of the computer's IP address(es).
- If the computer is holding a current IP address, type 'ipconfig /release' to let go of the address.
- Type 'ipconfig /renew' to obtain a new IP address (whether or not the computer is holding a current address).
---------------------------------Vista or higher----------------------------------------------
1) Go to Start and click Run.
2) Run window will appear. Type cmd and click OK.
3)
Command prompt
window will appear. Type ipconfig. You then will see the IP address and other network information of your
network card
.
4) Type ipconfig /release to release the IP address.
5) Finally type ipconfig /renew to get new IP address.
then if this dont wont restart the computer.
if its still not working you will need a local tech to see if the ip address is hardcoded into the NIC
×