Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 Bad printing

The printer produces most of the sheet well but the last paragraph on a sheet of A4 is often unreadable

I have cleaned heads and realigned

Any suggestions?

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  • retiredguy Mar 11, 2008

    Same problem - black stopped printing one morning...nothing changed (that I know of)... windows XP. Will no align either - color is fine but black simple died.

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Http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01457329&cc=us&lc=en&dlc=en&product=1153494



try reset so that it will refresh the printers memory
then also try press setup button go to tools then go to clean printhead

Posted on Jun 11, 2008

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3 Answers

HP C6180. I think the Black color print head is clogged. How to remove the print head for cleaning?


The print heads in the C6180 are not removable.
I would suggest getting an 02 XL black cartridge and an 02 Photo Value Pack (because it includes all colors plus photo paper for much less than the cost of the color cartridges separately ... and YES the are FULL 02 cartridges!) and run several head cleaning sessions from the setup menu.
It should do a deeper cleaning each successive time you run the same cleaning, so run 3 black head cleanings in a row (3 is the deepest).
Then disconnect the power from the unit, press and hold the # and the 6.
While holding the keys, reconnect the power to the unit until you see a reset message or until the unit turns itself back off.
If the unit turns itself back off, release the keys and press the power button.
The unit will gyrate and click and whir for quite some time and eventually settle in to a ready state.
At this point, you should be out some ink, but the unit should be printing again.
If it isn't, there really isn't anything you can do.
You can call HP at 1-800-HP-Invent and ask about their trade-in/trade up options for this model.
You can get really good deals on current model printers by trading in your defective unit !
Usually you will have a choice of about 3 replacement trade in (if the C6180 can be replaced with another C6180) / trade up (equal or better models) for your specific printer.

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All I had to do was clean the print head. Try these steps: Press setup, scroll down to tools. Select clean printer head. The printer will run a clean cycle and then print out a diagnostic test page.

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This worked for me on C6180
Good luck and let me know

1.Try placing sheet of black text on copy board, and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
Inkypete

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Been ther and done all of the stuff Have pulled the ****** apart... wont go into detalis try copy black only sheet of text 12x20 times then run head clean I was getting white sheets output if no black run 25x3 times black only on copy then do head clean For me Voila! BLACK Inkypete

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1 Answer

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Had the same problem for weeks. Had to go thru all three levels of print head cleaning in the HP Toolbox menu to get black to work again. The head cleaning option on the printer itself was insufficient. Unless you've already gone thru all three cleaning levels this may be worth a try.

I walked thru the steps via the HP website FAQs for the 6180. Basically: Open the HP Solution Center, select Settings->Print Settings->Printer Toolbox, then click Clean the Printheads. After the first cleaning you'll be asked if the test page printed OK (mine didn't), click the Intermediate Cleaning box. You'll be asked again if the test page printed OK (mine did, but an independent MSWord print test was still streaky), click the clean again (sorry, don't remember what this one was called) for the third and deepest clean.

This last one worked for me, now it's back to normal printing. From what the HP website says I'm guessing that my black print head was dried up. That's a reasonable explanation for my situation, we had let the black sit dormant for a couple of weeks after the black cartridge ran out before we tried to install a replacement.

Hope this helps, sure was frustrating for me. Good luck.

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