a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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the service / repair manual for this model and have uploaded
it to our
site here for free download to help you. You have to
separate the door panels (as shown in the attached photo)
and then you'll see the previously hidden screw(s) you need to remove.
Or you can watch a YouTube video (not a video I
made) that demonstrates how it's done.
In some cases, you then
have to gently rotate the handle to unlock it.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.