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when you hear a station that you like press the station selector button and hold it in until the auto select moves on
do the same with each station and next button until all the button positions are locked in
if successful when you press each button the selector will change to that preset station
Greetings, Unfortunately Bose sees fit to design these units to rely solely on the remote. I read over the user manual for your unit and it specifically states at the end of the manual that additional remotes can be requested from customer service. They can be reached at 1-800-367-4008. Take Care, -WN
Try using a cleaning disc, run it for about 20 to 30 seconds. If that does not help you do not really have any other options, RCA does not sell parts for the audio equipment anymore. They stopped about a year ago or more. I work at a authorized RCA service center and we can not repair any of the RCA audio equipment because of this.
The problem with your CD player is most likely the laser pick up, when it goes bad it can not read the disc's so it thinks there is no disc in it. The laser pick up is the most common reason for your type of problem.
If it is under the RCA warranty still you can send it to them and get a free replacement, if not under warranty you may as well trash it and buy a new one from a different manufacturer. The RCA audio equipment is not very good quality. That is the reason they no longer offer parts for them, it is cheaper for them to give you a new one than to pay a service center to fix it.
I have the service manual, but can not send it along because of contractual limitations. The particular loading mechanism is not the easiest to "re-align". I would suggest that you have this serviced by an authorized RCA service center. There is no easy way to try and descrbe how to rebuild this one.