Question about Office Equipment & Supplies
The copier was working when I arrived, it was asking for a drum. I changed the drum and went to clear the counter. It went into a C2557 error code. Can anybody help?
I've had this a couple of times. Bit of a pain the black & white 250's for this fault.
Basically when you change the drum (and dev) you need to go into service mode anf run an F7 asap.
If the machine doesn't allow you to run an F7, you need to go into counters and reset the drum/dev one.
Bit of a pig cos all you're hearing is 'bee-bo-bee-bo'!
Posted on Feb 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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