Question about Office Equipment & Supplies

1 Answer

Konica Minolta Bizhub 250

The copier was working when I arrived, it was asking for a drum. I changed the drum and went to clear the counter. It went into a C2557 error code. Can anybody help?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 71 Answers

I've had this a couple of times. Bit of a pain the black & white 250's for this fault.

Basically when you change the drum (and dev) you need to go into service mode anf run an F7 asap.

If the machine doesn't allow you to run an F7, you need to go into counters and reset the drum/dev one.

Bit of a pig cos all you're hearing is 'bee-bo-bee-bo'!

Posted on Feb 14, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Monolta izhub 362 hwo to reset drum counter

Bh 362 is the upgrade of Bh 200, 250 and 350 and on that model you need change drum and developer together. The drum counter message can be reset in service mode by a qualified tech after replacing those parts.

Aug 23, 2014 | Konica Minolta Bizhub 362 Copier

1 Answer

Konica Minolta bizhub 164 m2

press the Utility button,
then Stop 0 0 Stop 0 1

then scroll to Clear Data, and then Supplies Data and clear.

You must be aware that clearing this counter clears the drum, developer and other counters.

Which are very important for copy quality, and not replacing them may cause more harm than good.

Jul 11, 2014 | Minolta bizhub 180 Black and White Copier

1 Answer


Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.

May 05, 2014 | Konica Minolta Bizhub 501 Copier

1 Answer

Drum konica minolta 250

Bizhub 250
The drum part number is 4068612. You need to replace developer at the same time, 8938451. You also need to go into service mode and reset the counters and run an f8 after parts are replaced.

Jan 28, 2014 | Konica Minolta bizhub Office Equipment &...

1 Answer

Bizhub 363 how to change developer unit

Requires having developer, drum, and cleaning blade already purchased. You will be taking the current cartridge apart and replacing the wore out parts then conducting required test, but before that it will require a drum dry procedure and counters to be cleared.

Mar 13, 2013 | Konica Minolta Bizhub 363 Copier / Printer...

1 Answer

Error c2557 konica minolta 250/NEC IT2530

Reset it, start it with the right door open, go to service mode, clear the counters for drum and developer and go to functions menu. Close the right door and start immediately the F8 function. It should work.

Jul 31, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

2 Answers

Error code c-2556

change the drum and the developer, clear the counter and run F8 function

Apr 27, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

440 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

77499 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides