Question about Brother IntelliFax-2820 Laser Fax

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Low toner we have a new toner and it is still reading low toner. is there are rest button??

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No what u have is that you need to also replace the Drum. That is why the light is reading low toner still.

Posted on Feb 13, 2008

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  1. Prepare a new cartridge of the color (K, C, M or Y) you wish to replace.
  2. Ensure that the printer is on with all covers closed, and that the Toner Low warning, Sleep, or Ready status is displayed.
  3. Press the right%20arrow%20black.jpg Right arrow button to display the menu.
  4. Press the up%20arrow%20black.jpg Up or down%20arrow%20black.jpg Down arrow button to scroll through the options until Reset Menu is highlighted:

  5. Press the right%20arrow%20black.jpg Right arrow button once, this will enter the reset menu as shown below:


  6. Press the up%20arrow%20black.jpg Up or down%20arrow%20black.jpg Down arrow button to scroll through the options until Change Toner X (where X is K, C, M or Y) is highlighted for the toner you wish to change:

  7. Press the Right arrow button to start the removal procedure. The printers panel will read Please wait, then after a short delay the printer should display a red error light and the message Replace Toner X, where X is the relevant toner cartridge:


  8. Open cover D.

  9. Hold the toner cartridge knob and tilt it toward you.

  10. Remove the empty toner cartridge from the printer.

  11. Take the protective materials off of the new cartridge, and gently shake the new toner cartridge a few times.

  12. Take the new toner cartridge out of its package, and remove the plastic protective cover from the toner cartridge.

  13. Insert the new cartridge into the printer.

  14. Close the toner cartridge cover.

  15. Close cover D.
  16. If you need to change another toner cartridge, repeat the above procedure from Step 1.

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All done!
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I have just bought a new photoconducter unit and put it in the printer. Instructions talk about select, return buttons, menu buttons and exit buttons. My printer does not seem to have this. It only has the...


  1. Enter the printer's Configuration Menu. To do this:
  2. Turn off the printer.
  3. Open the front cover, as shown below.


    pattlnk_1122005_2111-enus20330_openfrontcover_e230_en_us.gif

  4. Press and hold the Continue (pattlnk_1122005_1857-enus20682_continuebuttonicon_e230_en_us.gif) button.
  5. With the front cover open and the Continue button pressed down, power on the printer.
  6. Hold the Continue button until all the lights cycle.
  7. When just the Error light (!) is displayed, close the front cover. The top four lights of the operator panel should come on, indicating that the printer is in configuration mode.
  8. Print the Configuration Settings page. To do this:
    • Press and hold the Continue (pattlnk_1122005_1857-enus20682_continuebuttonicon_e230_en_us.gif) button until all of the lights flash. This page lists the functions within the Configuration Menu. The functions are the non·indented items listed along the left edge of the page (along the bottom as printed from printer). They are also unshaded.

      Save this page for possible later use.
  9. Reset the photoconductor page count as follows:
  10. Press and release the Cancel button (pattlnk_1122005_1917-enus20682_cancelbuttonicon_e230_en_us.gif) to move sequentially from one menu item to another. NOTE: If you get lost, you can press and hold the Cancel button to jump to home state (top four lights on).
  11. Press and release the Cancel button until the Toner Low (pattlnk_1122005_215-enus20682_tonerlowbuttonicon_e230_en_us.gif) light is the only light left on.
  12. Press and hold the Continue button until all of the lights flash.
  13. Then release the button. When the Toner Low light is once again the only light left on, the photoconductor page count should be reset to zero.
  14. Return the printer to normal mode. To do this:
    • Power it off for five seconds and then turn it back on.
  15. Print a menu settings page. To do this:
    • When the Ready (pattlnk_1122005_218-enus20682_readylighticon_e230_en_us.gif) light is on, press the Continue button once. The Ready light will begin flashing and one or two pages will print out.
  16. Check the photoconductor reading on the menu settings page. To do this:
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